Option 11c -- all channels "busy"

[elypu]

Hello,

I hope I am using the right terms in trying to describe our problem.

We have two trunk lines for the PBX. I believe that one trunk line is on DCH 14 and the other on DCH 15.
At different moments during the day DCH 14 had all the 23 channels associated with it on "BUSY". So, when people were trying to call outside the office, they were routed to reception extension. Probably this is how the system reacts when it reaches the capacity.

I was wondering if it is possible to setup the system in such a way that when DCH 14 has all channels on "BUSY" to be able to use some channels on DCH 15.

Thank you.

 

[bhassell2000]

what ever route the dch 15 channels are put that as the entry 1 in the rli that routes calls out on dch 14.

Thanks,

Buddy

Linked in Profile

http://www.linkedin.com/pub/buddy-hassell/7/5a5/b8b

 

[bhassell2000]

>ld 86
ESN000

MEM AVAIL: (U/P): 14528186 USED U P: 603185 204052 TOT: 15335423
DISK SPACE NEEDED: 318 KBYTES
2MB BACKUP DISKETTE(S) NEEDED: 1 (PROJECTED LD43 - BKO)
REQ prt
CUST 0
FEAT rlb
RLI 1

RLI 1
ENTR 0
LTER NO
ROUT 0-------First route out
TOD 0 ON 1 ON 2 ON 3 ON
4 ON 5 ON 6 ON 7 ON
VNS NO
CNV NO
EXP NO
FRL 3
DMI 1
FCI 0
FSNI 0
SBOC NRR
IDBB DBA
IOHQ NO
OHQ NO
CBQ NO

ENTR 1
LTER NO
ROUT 1--------Second route out
TOD 0 ON 1 ON 2 ON 3 ON
4 ON 5 ON 6 ON 7 ON
VNS NO
CNV NO
EXP NO
FRL 3
DMI 6
FCI 0
FSNI 0
SBOC NRR
IDBB DBA
IOHQ NO
OHQ NO
CBQ


Thanks,

Buddy

Linked in Profile

http://www.linkedin.com/pub/buddy-hassell/7/5a5/b8b

 

[elypu]

Hi Buddy,
Thank you for your reply. I am trying to understand your answer, because I have limited experience with telecom equipment. I believe that you are saying that the individual channels from DCH 14 (which is the one that becomes BUSY) can be configured to go to DCH 15. I am not sure if this is the idea.

Thank you.

 

[bhassell2000]

>ld 60
DTI000
.stat

PRI* TRK LOOP 1 - ENBL
FFMT/LCMT/YALMT: ESF/B8Z/FDL
SERVICE RESTORE: YES
YEL ALM PROCESS: YES
ALARM STATUS : NO ALARM
CH 01 - IDLE DID VOD * CH 02 - IDLE DID VOD
CH 03 - BUSY DID VOD * CH 04 - IDLE DID VOD
CH 05 - IDLE DID VOD * CH 06 - IDLE DID VOD
CH 07 - IDLE DID VOD * CH 08 - IDLE DID VOD
CH 09 - IDLE DID VOD * CH 10 - IDLE DID VOD
CH 11 - IDLE DID VOD * CH 12 - IDLE DID VOD
CH 13 - IDLE DID VOD * CH 14 - IDLE DID VOD
CH 15 - IDLE DID VOD * CH 16 - IDLE DID VOD
CH 17 - IDLE DID VOD * CH 18 - IDLE DID VOD
CH 19 - IDLE DID VOD * CH 20 - IDLE DID VOD
CH 21 - IDLE DID VOD * CH 22 - IDLE DID VOD
CH 23 - IDLE DID VOD * CH 24 - DCH 3

PRI* TRK LOOP 2 - ENBL
FFMT/LCMT/YALMT: ESF/B8Z/FDL
TRACKING
SERVICE RESTORE: YES
YEL ALM PROCESS: YES
ALARM STATUS : NO ALARM
CH 01 - IDLE TIE VOD * CH 02 - IDLE TIE VOD
CH 03 - IDLE TIE VOD * CH 04 - IDLE TIE VOD
CH 05 - IDLE TIE VOD * CH 06 - IDLE TIE VOD
CH 07 - IDLE TIE VOD * CH 08 - IDLE TIE VOD
CH 09 - IDLE TIE VOD * CH 10 - IDLE TIE VOD
CH 11 - IDLE TIE VOD * CH 12 - IDLE TIE VOD
CH 13 - IDLE TIE VOD * CH 14 - IDLE TIE VOD
CH 15 - IDLE TIE VOD * CH 16 - IDLE TIE VOD
CH 17 - IDLE TIE VOD * CH 18 - IDLE TIE VOD
CH 19 - IDLE TIE VOD * CH 20 - IDLE TIE VOD
CH 21 - IDLE TIE VOD * CH 22 - IDLE TIE VOD
CH 23 - IDLE TIE VOD * CH 24 - DCH 4

see that channel 24 is the d channel, so dch 4 is on loop 2?

>ld 21
PT1000

REQ: ltm
CUST 0
ROUT
ACOD

TYPE TLST
TKTP TIE
ROUT 0
DES TIE TO FAA
TN 002 01 MBER 1 36Hxxxxxxxxxx
TN 002 02 MBER 2 FAA 1
TN 002 03 MBER 3 FAA 1
TN 002 04 MBER 4 FAA 1
TN 002 05 MBER 5 FAA 1
TN 002 06 MBER 6 FAA 1
TN 002 07 MBER 7 FAA 1
TN 002 08 MBER 8 FAA 1
TN 002 09 MBER 9 FAA 1
TN 002 10 MBER 10 FAA 1
TN 002 11 MBER 11 FAA 1
TN 002 12 MBER 12 FAA 1
TN 002 13 MBER 13 FAA 1
TN 002 14 MBER 14 FAA 1
TN 002 15 MBER 15 FAA 1
TN 002 16 MBER 16 FAA 1
TN 002 17 MBER 17 FAA 1
TN 002 18 MBER 18 FAA 1
TN 002 19 MBER 19 FAA 1
TN 002 20 MBER 20 FAA 1
TN 002 21 MBER 21 FAA 1
TN 002 22 MBER 22 FAA 1
TN 002 23 MBER 23 FAA 1



so loop 2 is route 0, follow? so you can see what t1 loop are in what route, then you can have your loop for dch 15 as the second chois or entry 1 for the t1 loop for dch 14. make sense? I know I don't explain as well and alot of the guys on here but I try

Thanks,

Buddy

Linked in Profile

http://www.linkedin.com/pub/buddy-hassell/7/5a5/b8b

 

[elypu]

Hi Buddy,

Thank you for your replies. It is my lack of knowledge and not the way you explain.

Anyway, I printed what you showed and I got this:


>ld 60
DTI000
.stat

PRI* TRK LOOP 3 - ENBL
FFMT/LCMT/YALMT: ESF/B8Z/FDL
TRACKING
SERVICE RESTORE: YES
YEL ALM PROCESS: YES
ALARM STATUS : NO ALARM
CH 01 - IDLE ISA CH 02 - IDLE ISA
CH 03 - IDLE ISA CH 04 - IDLE ISA
CH 05 - IDLE ISA CH 06 - IDLE ISA
CH 07 - IDLE ISA CH 08 - IDLE ISA
CH 09 - IDLE ISA CH 10 - IDLE ISA
CH 11 - IDLE ISA CH 12 - IDLE ISA
CH 13 - IDLE ISA CH 14 - IDLE ISA
CH 15 - IDLE ISA CH 16 - IDLE ISA
CH 17 - IDLE ISA CH 18 - IDLE ISA
CH 19 - IDLE ISA CH 20 - IDLE ISA
CH 21 - BUSY ISA CH 22 - BUSY ISA
CH 23 - BUSY ISA CH 24 - DCH 15

PRI* TRK LOOP 4 - ENBL
FFMT/LCMT/YALMT: ESF/B8Z/FDL
SERVICE RESTORE: YES
YEL ALM PROCESS: YES
ALARM STATUS : NO ALARM
CH 01 - BUSY ISA CH 02 - IDLE ISA
CH 03 - BUSY ISA CH 04 - BUSY ISA
CH 05 - BUSY ISA CH 06 - BUSY ISA
CH 07 - BUSY ISA CH 08 - BUSY ISA
CH 09 - IDLE ISA CH 10 - BUSY ISA
CH 11 - BUSY ISA CH 12 - IDLE ISA
CH 13 - IDLE ISA CH 14 - BUSY ISA
CH 15 - IDLE ISA CH 16 - IDLE ISA
CH 17 - IDLE ISA CH 18 - IDLE ISA
CH 19 - BUSY ISA CH 20 - BUSY ISA
CH 21 - BUSY ISA CH 22 - BUSY ISA
CH 23 - IDLE ISA CH 24 - DCH 14

==========================================================

.****
OVL000
>ld 21
PT1000

REQ: ltm
CUST 0
ROUT
ACOD

TYPE TLST
TKTP COT
ROUT 0
DES BACKUP
TN 001 0 00 00 MBER 1 BACKUP1
TN 001 0 00 01 MBER 2 BACKUP2

TYPE TLST
TKTP DID
ROUT 1
DES MOHDID
TN 001 0 00 02 MBER 1 MOHRCB
TN 001 0 00 03 MBER 2 MOHRBC
TN 001 0 00 04 MBER 3 MOHRCB
TN 001 0 00 05 MBER 4 MOHRCB
TN 006 0 00 00 MBER 5 DIDMOH
TN 006 0 00 01 MBER 6 DIDMOH
TN 028 0 00 06 MBER 7 RCB
TN 028 0 00 07 MBER 8 RCB

TYPE TLST
TKTP COT
ROUT 2
DES MOHOUT
TN 006 0 00 02 MBER 1 MOHOUT
TN 006 0 00 03 MBER 2 MOHOUT
TN 006 0 00 04 MBER 3 MOHOUT
TN 006 0 00 05 MBER 4 MOHOUT
TN 006 0 00 06 MBER 5 MOHOUT
TN 006 0 00 07 MBER 6 MOHOUT
TN 007 0 00 02 MBER 7 DOD
TN 028 0 00 03 MBER 8 DMOH

TYPE TLST
TKTP COT
ROUT 3
DES RCBOUT
TN 007 0 00 00 MBER 1 RCBOUT
TN 007 0 00 01 MBER 2 RCBOUT

TYPE TLST
TKTP COT
ROUT 4
DES MCSSTMP
TN 007 0 00 03 MBER 1 MCSSTEMP
TN 007 0 00 04 MBER 2 MCSSTEMP
TN 007 0 00 05 MBER 3 MCSSTEMP
TN 007 0 00 06 MBER 4 MCSSTEMP
TN 028 0 00 00 MBER 6 MCSSTEMP
TN 028 0 00 01 MBER 7 MCSSTEMP
TN 028 0 00 02 MBER 8 MCSSTEMP
TN 028 0 00 04 MBER 10 MCSSTEMP
TN 028 0 00 05 MBER 11 MCSSTEMP
TN 029 0 00 00 MBER 14 MCSSTEMP
TN 029 0 00 01 MBER 15 MCSSTEMP
TN 029 0 00 02 MBER 16 MCSSTEMP
TN 029 0 00 03 MBER 17 MCSSTEMP
TN 029 0 00 04 MBER 18 MCSSTEMP
TN 029 0 00 05 MBER 19 MCSSTEMP
TN 029 0 00 06 MBER 20 MCSSTEMP
TN 029 0 00 07 MBER 21 MCSSTEMP
TN 030 0 00 00 MBER 22 MCSSTEMP
TN 030 0 00 01 MBER 23 MCSSTEMP
TN 030 0 00 02 MBER 24 MCSSTEMP
TN 030 0 00 03 MBER 25 MCSSTEMP
TN 030 0 00 04 MBER 26 MCSSTEMP
TN 030 0 00 05 MBER 27 MCSSTEMP


PAGE 002

TN 030 0 00 06 MBER 28 MCSSTEMP
TN 030 0 00 07 MBER 29 MCSSTEMP

TYPE TLST
TKTP MUS
ROUT 40
DES
TN 001 0 00 06 MBER 1 MUSIC

TYPE TLST
TKTP WAT
ROUT 46
DES PAGE
TN 001 0 00 07 MBER 1 PAGE

TYPE TLST
TKTP ISA
ROUT 50
DES MHLTC
TN 003 01 MBER 1 MHLTC
TN 003 02 MBER 2 MHLTC
TN 003 03 MBER 3 MHLTC
TN 003 04 MBER 4 MHLTC
TN 003 05 MBER 5 MHLTC
TN 003 06 MBER 6 MHLTC
TN 003 07 MBER 7 MHLTC
TN 003 08 MBER 8 MHLTC
TN 003 09 MBER 9 MHLTC
TN 003 10 MBER 10 MHLTC
TN 003 11 MBER 11 MHLTC
TN 003 12 MBER 12 MHLTC
TN 003 13 MBER 13 MHLTC
TN 003 14 MBER 14 MHLTC
TN 003 15 MBER 15 MHLTC
TN 003 16 MBER 16 MHLTC
TN 003 17 MBER 17 MHLTC
TN 003 18 MBER 18 MHLTC
TN 003 19 MBER 19 MHLTC
TN 003 20 MBER 20 MHLTC
TN 003 21 MBER 21 MHLTC
TN 003 22 MBER 22 MHLTC
TN 003 23 MBER 23 MHLTC

TYPE TLST
TKTP DID
ROUT 51
DES DIDMHLTC

TYPE TLST
TKTP COT
ROUT 52
DES OUTMHLTC

TYPE TLST
TKTP ISA
ROUT 60
DES CHILDSERVICE
TN 004 01 MBER 1 CHILDSERVICES
TN 004 02 MBER 2 CHILDSERVICES
TN 004 03 MBER 3 CHILDSERVICES
TN 004 04 MBER 4 CHILDSERVICES
TN 004 05 MBER 5 CHILDSERVICES
TN 004 06 MBER 6 CHILDSERVICES
TN 004 07 MBER 7 CHILDSERVICES
TN 004 08 MBER 8 CHILDSERVICES
TN 004 09 MBER 9 CHILDSERVICES
TN 004 10 MBER 10 CHILDSERVICES
TN 004 11 MBER 11 CHILDSERVICES


PAGE 003

TN 004 12 MBER 12 CHILDSERVICES
TN 004 13 MBER 13 CHILDSERVICES
TN 004 14 MBER 14 CHILDSERVICES
TN 004 15 MBER 15 CHILDSERVICES
TN 004 16 MBER 16 CHILDSERVICES
TN 004 17 MBER 17 CHILDSERVICES
TN 004 18 MBER 18 CHILDSERVICES
TN 004 19 MBER 19 CHILDSERVICES
TN 004 20 MBER 20 CHILDSERVICES
TN 004 21 MBER 21 CHILDSERVICES
TN 004 22 MBER 22 CHILDSERVICES
TN 004 23 MBER 23 CHILDSERVICES

TYPE TLST
TKTP DID
ROUT 61
DES CHILDSERVICEDID

TYPE TLST
TKTP COT
ROUT 62
DES CHILDSERVICESOUT

TYPE TLST
TKTP DID
ROUT 80
DES DIDMIRAN
TN 005 0 00 07 MBER 1 DIDMIRAN

TYPE TLST
TKTP RAN
ROUT 81
DES RAN1
TN 005 0 00 00 MBER 1 RAN1

TYPE TLST
TKTP RAN
ROUT 82
DES RAN 2
TN 005 0 00 01 MBER 1 RAN2

TYPE TLST
TKTP RAN
ROUT 83
DES RAN3
TN 005 0 00 02 MBER 1 RAN3

TYPE TLST
TKTP RAN
ROUT 84
DES RAN4
TN 005 0 00 03 MBER 1 RAN4

===========================================

>ld 86
ESN000

MEM AVAIL: (U/P): 922611 USED U P: 326426 127218 TOT: 1376255
DISK RECS AVAIL: 286
REQ prt
CUST 0
FEAT rlb
RLI

RLI 0
ENTR 0
LTER NO
ROUT 52
TOD 0 ON 1 ON 2 ON 3 ON
4 ON 5 ON 6 ON 7 ON
CNV NO
EXP NO
FRL 0
DMI 0
FCI 0
FSNI 0
SBOC NRR
CBQ NO

ENTR 1
LTER NO
ROUT 62
TOD 0 ON 1 ON 2 ON 3 ON
4 ON 5 ON 6 ON 7 ON
CNV NO
EXP NO
FRL 0
DMI 0
FCI 0
FSNI 0
SBOC NRR
CBQ NO

ENTR 2
LTER NO
ROUT 0
TOD 0 ON 1 ON 2 ON 3 ON
4 ON 5 ON 6 ON 7 ON
CNV NO
EXP NO
FRL 0
DMI 0
FCI 0
FSNI 0
SBOC NRR
CBQ NO

ENTR 3
LTER NO
ROUT 2
TOD 0 ON 1 ON 2 ON 3 ON
4 ON 5 ON 6 ON 7 ON
CNV NO
EXP NO
FRL 0
DMI 0
FCI 0
FSNI 0
SBOC NRR
CBQ NO

ENTR 4
LTER NO
ROUT 4
TOD 0 ON 1 ON 2 ON 3 ON
4 ON 5 ON 6 ON 7 ON
CNV NO
EXP NO
FRL 0
DMI 0
FCI 0
FSNI 0
SBOC NRR
CBQ NO

ENTR 5
LTER NO
ROUT 3
TOD 0 ON 1 ON 2 ON 3 ON
4 ON 5 ON 6 ON 7 ON
CNV NO
EXP NO
FRL 0
DMI 0
FCI 0
FSNI 0
SBOC NRR
CBQ NO

ISET 0
NALT 5
MFRL 0

RLI 1
ENTR 0
LTER NO
ROUT 52
TOD 0 ON 1 ON 2 ON 3 ON
4 ON 5 ON 6 ON 7 ON
CNV NO
EXP NO
FRL 1
DMI 0
FCI 0
FSNI 0
SBOC NRR
CBQ YES

ENTR 1
LTER NO
ROUT 62
TOD 0 ON 1 ON 2 ON 3 ON
4 ON 5 ON 6 ON 7 ON
CNV NO
EXP NO
FRL 1
DMI 0
FCI 0
FSNI 0
SBOC NRR
CBQ YES

ENTR 2
LTER NO
ROUT 0
TOD 0 ON 1 ON 2 ON 3 ON
4 ON 5 ON 6 ON 7 ON
CNV NO
EXP NO
FRL 1
DMI 0
FCI 0
FSNI 0
SBOC NRR
CBQ NO

ENTR 3
LTER NO
ROUT 2
TOD 0 ON 1 ON 2 ON 3 ON
4 ON 5 ON 6 ON 7 ON
CNV NO
EXP NO
FRL 1
DMI 0
FCI 0
FSNI 0
SBOC NRR
CBQ NO

ENTR 4
LTER NO
ROUT 4
TOD 0 ON 1 ON 2 ON 3 ON
4 ON 5 ON 6 ON 7 ON
CNV NO
EXP NO
FRL 1
DMI 0
FCI 0
FSNI 0
SBOC NRR
CBQ NO

ENTR 5
LTER NO
ROUT 3
TOD 0 ON 1 ON 2 ON 3 ON
4 ON 5 ON 6 ON 7 ON
CNV NO
EXP NO
FRL 1
DMI 0
FCI 0
FSNI 0
SBOC NRR
CBQ NO

ISET 0
NALT 5
MFRL 1

RLI 2
ENTR 0
LTER NO
ROUT 52
TOD 0 ON 1 ON 2 ON 3 ON
4 ON 5 ON 6 ON 7 ON
CNV NO
EXP NO
FRL 4
DMI 0
FCI 0
FSNI 0
SBOC NRR
CBQ YES

ENTR 1
LTER NO
ROUT 62
TOD 0 ON 1 ON 2 ON 3 ON
4 ON 5 ON 6 ON 7 ON
CNV NO
EXP NO
FRL 4
DMI 0
FCI 0
FSNI 0
SBOC NRR
CBQ YES

ENTR 2
LTER NO
ROUT 0
TOD 0 ON 1 ON 2 ON 3 ON
4 ON 5 ON 6 ON 7 ON
CNV NO
EXP NO
FRL 4
DMI 0
FCI 0
FSNI 0
SBOC NRR
CBQ NO

ENTR 3
LTER NO
ROUT 2
TOD 0 ON 1 ON 2 ON 3 ON
4 ON 5 ON 6 ON 7 ON
CNV NO
EXP NO
FRL 4
DMI 0
FCI 0
FSNI 0
SBOC NRR
CBQ NO

ENTR 4
LTER NO
ROUT 4
TOD 0 ON 1 ON 2 ON 3 ON
4 ON 5 ON 6 ON 7 ON
CNV NO
EXP NO
FRL 4
DMI 0
FCI 0
FSNI 0
SBOC NRR
CBQ NO

ENTR 5
LTER NO
ROUT 3
TOD 0 ON 1 ON 2 ON 3 ON
4 ON 5 ON 6 ON 7 ON
CNV NO
EXP NO
FRL 4
DMI 0
FCI 0
FSNI 0
SBOC NRR
CBQ NO

ISET 0
NALT 5
MFRL 4

RLI 3
ENTR 0
LTER NO
ROUT 52
TOD 0 ON 1 ON 2 ON 3 ON
4 ON 5 ON 6 ON 7 ON
CNV NO
EXP NO
FRL 2
DMI 0
FCI 0
FSNI 0
SBOC NRR
CBQ NO

ENTR 1
LTER NO
ROUT 62
TOD 0 ON 1 ON 2 ON 3 ON
4 ON 5 ON 6 ON 7 ON
CNV NO
EXP NO
FRL 2
DMI 0
FCI 0
FSNI 0
SBOC NRR
CBQ YES

ENTR 2
LTER NO
ROUT 0
TOD 0 ON 1 ON 2 ON 3 ON
4 ON 5 ON 6 ON 7 ON
CNV NO
EXP NO
FRL 2
DMI 0
FCI 0
FSNI 0
SBOC NRR
CBQ NO

ENTR 3
LTER NO
ROUT 2
TOD 0 ON 1 ON 2 ON 3 ON
4 ON 5 ON 6 ON 7 ON
CNV NO
EXP NO
FRL 2
DMI 0
FCI 0
FSNI 0
SBOC NRR
CBQ NO

ENTR 4
LTER NO
ROUT 4
TOD 0 ON 1 ON 2 ON 3 ON
4 ON 5 ON 6 ON 7 ON
CNV NO
EXP NO
FRL 2
DMI 0
FCI 0
FSNI 0
SBOC NRR
CBQ NO

ENTR 5
LTER NO
ROUT 3
TOD 0 ON 1 ON 2 ON 3 ON
4 ON 5 ON 6 ON 7 ON
CNV NO
EXP NO
FRL 2
DMI 0
FCI 0
FSNI 0
SBOC NRR
CBQ NO

ISET 0
NALT 5
MFRL 2

RLI 4
ENTR 0
LTER NO
ROUT 52
TOD 0 ON 1 ON 2 ON 3 ON
4 ON 5 ON 6 ON 7 ON
CNV NO
EXP NO
FRL 3
DMI 0
FCI 0
FSNI 0
SBOC NRR
CBQ YES

ENTR 1
LTER NO
ROUT 62
TOD 0 ON 1 ON 2 ON 3 ON
4 ON 5 ON 6 ON 7 ON
CNV NO
EXP NO
FRL 3
DMI 0
FCI 0
FSNI 0
SBOC NRR
CBQ YES

ENTR 2
LTER NO
ROUT 0
TOD 0 ON 1 ON 2 ON 3 ON
4 ON 5 ON 6 ON 7 ON
CNV NO
EXP NO
FRL 3
DMI 0
FCI 0
FSNI 0
SBOC NRR
CBQ NO

ENTR 3
LTER NO
ROUT 2
TOD 0 ON 1 ON 2 ON 3 ON
4 ON 5 ON 6 ON 7 ON
CNV NO
EXP NO
FRL 3
DMI 0
FCI 0
FSNI 0
SBOC NRR
CBQ NO

ENTR 4
LTER NO
ROUT 4
TOD 0 ON 1 ON 2 ON 3 ON
4 ON 5 ON 6 ON 7 ON
CNV NO
EXP NO
FRL 3
DMI 0
FCI 0
FSNI 0
SBOC NRR
CBQ NO

ENTR 5
LTER NO
ROUT 3
TOD 0 ON 1 ON 2 ON 3 ON
4 ON 5 ON 6 ON 7 ON
CNV NO
EXP NO
FRL 3
DMI 0
FCI 0
FSNI 0
SBOC NRR
CBQ NO

ISET 0
NALT 5
MFRL 3

RLI 5
ENTR 0
LTER NO
ROUT 52
TOD 0 ON 1 ON 2 ON 3 ON
4 ON 5 ON 6 ON 7 ON
CNV NO
EXP NO
FRL 5
DMI 0
FCI 0
FSNI 0
SBOC NRR
CBQ YES

ENTR 1
LTER NO
ROUT 62
TOD 0 ON 1 ON 2 ON 3 ON
4 ON 5 ON 6 ON 7 ON
CNV NO
EXP NO
FRL 5
DMI 0
FCI 0
FSNI 0
SBOC NRR
CBQ YES

ENTR 2
LTER NO
ROUT 0
TOD 0 ON 1 ON 2 ON 3 ON
4 ON 5 ON 6 ON 7 ON
CNV NO
EXP NO
FRL 5
DMI 0
FCI 0
FSNI 0
SBOC NRR
CBQ NO

ENTR 3
LTER NO
ROUT 2
TOD 0 ON 1 ON 2 ON 3 ON
4 ON 5 ON 6 ON 7 ON
CNV NO
EXP NO
FRL 5
DMI 0
FCI 0
FSNI 0
SBOC NRR
CBQ NO

ENTR 4
LTER NO
ROUT 4
TOD 0 ON 1 ON 2 ON 3 ON
4 ON 5 ON 6 ON 7 ON
CNV NO
EXP NO
FRL 5
DMI 0
FCI 0
FSNI 0
SBOC NRR
CBQ NO

ENTR 5
LTER NO
ROUT 3
TOD 0 ON 1 ON 2 ON 3 ON
4 ON 5 ON 6 ON 7 ON
CNV NO
EXP NO
FRL 5
DMI 0
FCI 0
FSNI 0
SBOC NRR
CBQ NO

ISET 0
NALT 5
MFRL 5


MEM AVAIL: (U/P): 922611 USED U P: 326426 127218 TOT: 1376255
DISK RECS AVAIL: 286
REQ prt
CUST 0
FEAT rlb
RLI 1

RLI 1
ENTR 0
LTER NO
ROUT 52
TOD 0 ON 1 ON 2 ON 3 ON
4 ON 5 ON 6 ON 7 ON
CNV NO
EXP NO
FRL 1
DMI 0
FCI 0
FSNI 0
SBOC NRR
CBQ YES

ENTR 1
LTER NO
ROUT 62
TOD 0 ON 1 ON 2 ON 3 ON
4 ON 5 ON 6 ON 7 ON
CNV NO
EXP NO
FRL 1
DMI 0
FCI 0
FSNI 0
SBOC NRR
CBQ YES

ENTR 2
LTER NO
ROUT 0
TOD 0 ON 1 ON 2 ON 3 ON
4 ON 5 ON 6 ON 7 ON
CNV NO
EXP NO
FRL 1
DMI 0
FCI 0
FSNI 0
SBOC NRR
CBQ NO

ENTR 3
LTER NO
ROUT 2
TOD 0 ON 1 ON 2 ON 3 ON
4 ON 5 ON 6 ON 7 ON
CNV NO
EXP NO
FRL 1
DMI 0
FCI 0
FSNI 0
SBOC NRR
CBQ NO

ENTR 4
LTER NO
ROUT 4
TOD 0 ON 1 ON 2 ON 3 ON
4 ON 5 ON 6 ON 7 ON
CNV NO
EXP NO
FRL 1
DMI 0
FCI 0
FSNI 0
SBOC NRR
FCI 0
FSNI 0
SBOC NRR
CBQ NO

ISET 0
NALT 5
MFRL 5

===========================================

 

[johnpoole]

the problem may be that loop 2 is a tie route to the faa.. IF they want your overflow traffic you could make a rlb, send overflow to that and use a dgt to insert the 9

if they do not route that, then your at a point that you need a second pri back to the pstn..

do you have 23 total calls up? how many stations do you suppoprt.. over 200? or a call center.. you can go to 80 and trad/trak tn's to verify calls dest prior to spending $$

john poole
bellsouth business
columbia,sc

 

[elypu]

Hi John,

I am in a government office where people call to apply for social assistance. We have three queues (i.e. ACD).

The phone system is shared by two offices from different ministries. Most of the users seem to be on DCH 14.
The other channel (DCH 15) has less usage because they only have 10-15 phones.

I was trying to save some public money if we do not need to order another trunk line which I guess would be the more expensive way to address this issue.

I am just IT support trying to help them. But I can ask them to call a telecom company.

Thank you.

 

[elypu]

Hi John,

Sorry, forgot to answer your questions.
There are about 120 phones in one office and another 15-20 in the other office but with much less use.

Thank you.

 

[elypu]

One more detail:

This office will move to another location in about 7-8 months.
They will have a new phone system but I am not sure what system.
I guess they would like to avoid spending money on this system and use it till they move.

Thx

 

[johnpoole]

if you were not moving, i would recogmend having someone clean the system up.. most of your problem is not call vol.

do not spend money, notify users of your peak times and have them reschudle personal calls or conf calls.. you've got enough trunks, just not being utilized correctly..

i would still trad some calls to make sure calls are not "hanging".. we have a dictation server that would never rls a call.. had to do with start type

john poole
bellsouth business
columbia,sc

 

[elypu]

Hi John,

I am sure the system needs a cleanup. I know that there are quite a number of TNs that are not used anymore because about 40-50 staff members moved out of this office a couple of years ago. I am not sure if deleting those TNs will improve things.

Another recent event: we had a storm with lighting and the day after one of the DCH was "all channels BUSY". That time was DCH 15. I just disable it in LD 96 and then disable and re-enable the loop in LD 60.

I am also thinking that a system shutdown might help.
I was walking around the office a few minutes ago and I did not see too many people in calls, yet some people could not call outside the office and the calls were arriving at reception console.

Thank you.

 

[elypu]

Hello,

Just an update:
I started to do some cleanup in the PBX.
As John mentioned in several posts, I used INV GENERATE SETS in LD 117 and then INV PRT SETS.
With that information, I disabled about 20-30 phone sets that appear not to be in use anymore.
I will wait several weeks to see if anybody complains and then I am planning to do an IDU before OUT-ing the sets.

I am not sure what other things I can do to cleanup the PBX. I will have to read more about this.

Thank you all for your answers.