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Option 11 to CS1000E 5.5 Problem 2

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FaridMcs

Technical User
Mar 13, 2009
23
EG
I have a CS1000E, release 5.5 I install it today Upgrade from
Option 11C Cabinet to Communication Server 1000E sc and ss
The problem is the telephone's can call in the same cabinet but between other cabinet can not make a call
"release and tray again"
Waht can i do
 
Your cables between cabinets connected correctly? Do you have network activity on each cab? Are all your cards up and idle? What is the maint terminal telling you is wrong (error messages etc)
 
GMC card have error E004
and first cabeinet dwon every 15 minutes
and Stay no call between cabinets
cs and ss card idle
2 MGC card's register in call server

IP CONFIGRATION
ELAN 192.168.3.33
S.M 255.255.255.0
GW 192.168.3.1

TLAN 192.168.4.33
S.M 255.255.255.0
GW 192.168.4.1

C S 192.168.3.32
S S 192.168.3.34
 
MGC configration
1ST cabinet zone 1
2d cabinet zone 1
 
You should have a separate zone for each MGC (cabinet).

You must have IP connectivity between all components for calls to work between cabinets.

Have you programmed your DSP daughtercards on the MGC's, or VGW channels on VGMC (MC-32) cards?

Have you programmed your Conf and TDS loops (2 each for every MGC)?

Have you programmed your DTR's for each cabinet (cards 14 & 15 of each MGC)?

Does the faceplate of each MGC show the Loop and Shelf number that you have assigned to each?
 
thanks allenmac
i do all that but no call between cabinets
daughtercards diable in first cabinet
 
Thanks all,
We found the problem and evrything is Ok.
The problem in compact flash in MGC first cabinet.

 
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