Hi,
I have a bit of an unusual problem that I can't figure out. We have very few ports in this room and the people before me used a splitter to split one port into two. Both phones were working just fine until yesterday afternoon when the phone completely died. I've tried different phones, splitters, and cables to no avail. In the system, the phone is enabled and looks just fine. I can even see it go from idle to busy when someone else is on one of its shared lines. There hasn't been any changes to the programming of any of these phones recently. Any suggestions or tips before I call in our provider?
Thanks,
Ed
I have a bit of an unusual problem that I can't figure out. We have very few ports in this room and the people before me used a splitter to split one port into two. Both phones were working just fine until yesterday afternoon when the phone completely died. I've tried different phones, splitters, and cables to no avail. In the system, the phone is enabled and looks just fine. I can even see it go from idle to busy when someone else is on one of its shared lines. There hasn't been any changes to the programming of any of these phones recently. Any suggestions or tips before I call in our provider?
Thanks,
Ed