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OPT 11 will not boot

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chrislxx

Technical User
Oct 4, 2007
50
US
Hi

i just moved a working option 11 from to another (shipped it) and now it will not boot up.

is there any way to recover form this?

I have posted what i see below.

The system has the PCMCIA cards with a backup, however we do not have the keys.

thank you in advance for any help.

Chris

System Controller
Pre-Boot: 03 dev2.37
Flash Boot: NTDK34FA_r08 dev2.54
Reset Reason: C0, 0 - Reset due to Power Up
SRAM: 128 kBytes
DRAM: 16 MBytes, speed=60 ns
Security ID: 10012275 type: NT_STD
System ID: 10012275
Backup Flash: 1572 kBytes
Program Store: 32 MBytes
Flash Drive: 16 MBytes
Single fibre expansion board #1 installed.
Expansion board #2 not installed.
Ethernet MAC address: 00:00:75:45:D6:B0
PCMCIA card installed in drive A.
PCMCIA card installed in drive B.

*** To invoke install setup program from PCMCIA enter CONTROL-I ***

Executing power up self tests
Power up self test passed
DISKOS to be run.
Verifying Diskos.


*** OS RESTART ***


Meridian 1 X11 System Software
Release : x112540
Created : Monday January 14 11:47:31 EST 2002
Loaded : 1/1/96 8:00:44

Copyright(C) 1972-2001 Nortel Networks. All Rights Reserved.
VxWorks 5.2
Copyright(C) 1984-1995 Wind River Systems, Inc. All Rights Reserved.
Use of the above software subject to terms of a license agreement.
U.S. Government users subject to "Restricted Rights" under FAR & DFAR.

BUG6343: Unable to initialize drive. pDrv = 0x200a725c, task = tStartup, tid = 0
x203373b8 , pc = 0x10146d7c
BUG6343: Unable to initialize drive. pDrv = 0x200a725c, task = tStartup,
tid = 0x203373b8 , pc = 0x10146dae

BUG7436 OS 0: WARNING "Bad Reason Data"

RPT: can't create log file c:/u/rpt/rpt.log (errno 0xd0001)
Unable to find startup script.
PCH1309: Error creating patch retention file "c:/u/patch/reten/reten.pch"
PCH1201: Error initializing patch retention.
Patch retention will not be possible.

BUG7462 OS 0: WARNING "Patch Init"

0x202f4d40 (tRptD): (1/1/96 8:00:50.386) RPT0003 Unknown report (not in DB): ca
t# = 10, report# = 7499
Unable to create directory "c:/u/loadware/"
PCH0702: Unable to initialize loadware patch file.

BUG7462 OS 0: WARNING "Patch Init"

0x202f4d40 (tRptD): (1/1/96 8:00:52.313) SRPT730 OS 0: Cold Start
Release: x112540
Created: Monday January 14 11:47:31 EST 2002
0x202f4d40 (tRptD): (1/1/96 8:00:52.390) PCH0313 Error initializing patch reten
tion file
Make sure the disk is ok. Reten info may be out of d
 
Check for the obvious first, loose dongle, software cartridge ect. Make sure the PCMCIA cards are in their proper slots, ie haven't been reversed.


If its not working, get a bigger hammer!

Avaya/Nortel/NEC/Asterisk/Access Control/CCTV/DSX/Acti/UCx
 
Hi

Thank you for responding.

I have reseated the daughter boards, the memory, and the dongle. I have also checked the PCMCIA cards.

Same results.

Any other ideas?

Chris
 
I'm still leaning to a hardware problem somewhere. Bent pins, strapping jack missing. It doesn't seem logical that the data has gotten corrupted form shipping, unless it was ran through a scanner of some kind. May be some one else will have some other ideas.


If its not working, get a bigger hammer!

Avaya/Nortel/NEC/Asterisk/Access Control/CCTV/DSX/Acti/UCx
 
Thank you

I have looked for bent pins, I have removed all cards except for the scc and the power supply.

Any ideas welcome and greatly appreciated.

Chris
 
What you need to try now is to reboot the Option 11c and press Ctrl I. Hopefully, you will go to a menu and press "3" for utilities and then I think "1" and "1" again followed by "Y" to copy across the backup database that is on the Z Drive or CPU SSC Card.

I've a number of cases where the main database is corrupted and you need to use the back up copy.

All the best

Firebird Scrambler
Meridian 1 / Succession and BCM / Norstar Programmer in the UK

If it's working, then leave it alone!.
 
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