We recently upgraded to Aloha 6.5.16 FOH&BOH and the server and both terminals work well. My next step is to get CCs swiped on the integral MSRs on the 1510 terminals.
Previous owners, more than 3 years ago, had the system up and running, probably on 5.3.xx.
I set up from there server OK Maintenance/Hardware/Terminals, both set to OPOS, RSMsr. Never could get them to work, the screen didn't flinch when a card was swipped. I was getting an error message on the terminal that "OPOS Magnetic Card Reader could not be initialized." or something to that effect.
Today I verified with notepad that both MSRs read.
Today I was able to check the terminals, via ControlPanel/15xx Hardware and found they were set to keyboard wedge. When I set to OPOS,I still got no response to a swipped card in TS.
So I tried the MSR reader test under 15xx Hardware, and when I would select RSMsr, I get the error message "failed to Open MSR Controller (107)101:0"
My first guess is that a 6.5 component did not install on the terminals, but in truth I have no clue where this "controller" is and how I get it set up and running.
Any ideas?
Previous owners, more than 3 years ago, had the system up and running, probably on 5.3.xx.
I set up from there server OK Maintenance/Hardware/Terminals, both set to OPOS, RSMsr. Never could get them to work, the screen didn't flinch when a card was swipped. I was getting an error message on the terminal that "OPOS Magnetic Card Reader could not be initialized." or something to that effect.
Today I verified with notepad that both MSRs read.
Today I was able to check the terminals, via ControlPanel/15xx Hardware and found they were set to keyboard wedge. When I set to OPOS,I still got no response to a swipped card in TS.
So I tried the MSR reader test under 15xx Hardware, and when I would select RSMsr, I get the error message "failed to Open MSR Controller (107)101:0"
My first guess is that a 6.5 component did not install on the terminals, but in truth I have no clue where this "controller" is and how I get it set up and running.
Any ideas?