I have a Nortel BCM 400 with a Call Center and it continuously gives me problems despite being configured by 2 different pros. Calls sporadically get caught in endless loops when they should be kicked out to an external number in 3 minutes. Now, IP phones can't connect. When they used to yesterday. I'm going to restart the system and hopefully these problems will magically disappear for a few days.
Has anyone experienced problems like these with a BCM? Where the root causes found and resolved?
Thanks for your time.
Has anyone experienced problems like these with a BCM? Where the root causes found and resolved?
Thanks for your time.