OP Problems

[tomd110]

Hi to you all!

On my mx1 system i have 3 ops (2 ows, 1 dbc 213)

--> opddp:dir=all; OPERATOR DIRECTORY DATA

DIR EQU OCUST TYPE PCM REV
5990 001-1-22-13 1 3 -
5991 001-1-20-00 1 4 -
5992 002-1-20-00 1 4 - -

5990 doesnt work fine, so i want to delete + reprogram it

command opere leads to following message

--> opere:dir=5990;

NOT ACCEPTED OPERATOR IS BUSY

although dir=5990 isnt busy

pls help

 

[Mpe]

Hi.

Type OPTSP;

OPTSP;
OPERATOR TRAFFIC STATUS DATA
DIR BUSY/FREE ABSENT/PRESENT
37461 F A
37464 F P

WAITING TIME FOR OLDEST CALL IN QUEUE: 0 S
CORG WAITING CALLS OPERATORS PRESENT
1 0 1
2 0 1
3 0 1
4 0 1

Check for busy but absent.

Mpe

 

[tomd110]

hi mpe


--> optsp;

OPERATOR TRAFFIC STATUS DATA

DIR BUSY/FREE ABSENT/PRESENT

5990 B A
5991 F A
5992 B P

WAITING TIME FOR OLDEST CALL IN QUEUE: 1 S

CORG WAITING CALLS OPERATORS PRESENT
1 1 1
2 0 1
3 0 1

 

[parnum]

Put 5991 off duty with F1, then send

RFPUI:UNIT=DOR&OLP1T&OLP1D,LIM=1;

then put 5991 on duty with F1 and remove 5990.

best parnum

 

[tomd110]

hi parnum

--> RFPUI:UNIT=DOR&OLP1T&OLP1D,LIM=1;

Unconfigured command (RFPUI:UNIT=DOR&OLP1T&OLP1D,LIM=1)

-- cannot execute

 

[cpux10]

Is this MX-ONE TSE?

If yes, instead of RFPUI you should do

restart -unit DOR,OLP1T,OLP1D -lim 1

 

[tomd110]

thxs to you all

restart -unit DOR,OLP1T,OLP1D -lim 1 worked

all the best