Dear All,
i have an issue with a client who have the below
IP Office 10.0
OneX Portal Server 10.0
from inside the LAN, i can connect using the OneX Mobile Application and everything is working fine.
the issue i'm facing is from outside the LAN, i'm not using an SBC or a VPN. i'm going directly to the internet using NAT and PAT for the mentioned ports as per the documents. i can connect to the server and the VOIP feature is active i can dial and the call is answered and then NO VOICE.
i went through the documents and the forums, SIP Remote user is enabled, Public address is mentioned in the LAN1, FQDN is there, SIP Domain is there
nothing i can think of that can help me to rectify the issue.
can anybody help ??
i have an issue with a client who have the below
IP Office 10.0
OneX Portal Server 10.0
from inside the LAN, i can connect using the OneX Mobile Application and everything is working fine.
the issue i'm facing is from outside the LAN, i'm not using an SBC or a VPN. i'm going directly to the internet using NAT and PAT for the mentioned ports as per the documents. i can connect to the server and the VOIP feature is active i can dial and the call is answered and then NO VOICE.
i went through the documents and the forums, SIP Remote user is enabled, Public address is mentioned in the LAN1, FQDN is there, SIP Domain is there
nothing i can think of that can help me to rectify the issue.
can anybody help ??