When a call is received on the attendant console we can hear the caller but they can't hear us. We switched the console, adapter, handset, handset cord and the line cord with the same result. I even switched ports on a different slot, same thing. We have a Definity and any input is appreciated. Thanks in advance.
Tek-Tips is the largest IT community on the Internet today!
Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!
-
Congratulations John Tel on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
One Way Audio On Attendant Console
- Thread starter ceejcast
- Start date
AvayaTier3
Technical User
Hardware platform? Definity / CM software version?
DCP digital circuit-pack type? Are you using -48vDC 1151B power or a KS unit, wired to the white-brown pair of the mounting cord
Is the console 302A, B, C, or D
A and B are DCP 4 wire only
C is 4 wire or 2 wire DCP
D is 2 wire DCP only
A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"
bsh
37 years Bell, AT&T, Lucent, Avaya
Tier 3 for 27 years and counting
DCP digital circuit-pack type? Are you using -48vDC 1151B power or a KS unit, wired to the white-brown pair of the mounting cord
Is the console 302A, B, C, or D
A and B are DCP 4 wire only
C is 4 wire or 2 wire DCP
D is 2 wire DCP only
A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"
bsh
37 years Bell, AT&T, Lucent, Avaya
Tier 3 for 27 years and counting
- Status
Similar threads
- Locked
- Question
- Locked
- Question