One Source R10 Upgrade tool

[TelecomsTim]

Hi All,

Has anyone had any success with using the R10 upgrade tool on OneSource?

When I try to upload the license XML file I get a error message "Signature does not exist". Do I need to do something to the XML before I attempt to upload?

Can't see anything mentioned in the training material

Thanks

 

[IPGuru]

Do you REALLY want to upgrade your customers to V10 especially this soon after release?

Remember the golden rule of Maintenance - "If it Aint Broke Don't Fix It".

Unless you have some mission critical need to upgrade I would suggest remaining @ V9.1 only upgrade if it will resolve an issue the end user is experiencing.




Do things on the cheap & it will cost you dear

 

[TelecomsTim]

It's a mock design at this stage to look at the process to upgrade to R10 as and when we decide we want to move our clients onto it.

I take it you haven't tried the tool yourself then?

 

[amriddle01]

The new process must suck, as they have created a forum especially to field such issues

https://support.avaya.com/forums/forumdisplay.php?f=86

they've never done that before, so it can't be a good sign

 

[avayainstaller1]

amriddle01 -- Thanks for the heads up on the forum, though the link isn't working for me (am logged in). What permission does one need to get to this forum?

 

[amriddle01]

Works for me, just need an SSO login. I wouldn't worry too much though, there's only a single post in there and that's just about reading the xml file