Odd CCV last number dialled

[DBFIT]

Hi All

I've got an agent taking calls on an inbound hunt group and CCV has his last number dialled as 9500? This isn't the first time I've seen this popping up and I've checked and he's not dialling 9500.

What could this be?

I'm on 2.1.(73) on an IPO412, Delta Server 5.0.40 and CCC 5.0.43

Thanks

Kev

 

[Escorthosis]

9500 Are normally the Voicemailports. Does that make any sense?

 

[DBFIT]

Could make sense - I was thinking that it could be an internal transfer that went to Voicemail but I don't understand why it wouldn't show the last internal number of the user?

The other thing I thought was that again, an internal transfer to a hunt group that was busy hence going to Voicemail to get the queueing message?

What do you think?