NS700 not going to Night menu

[Justin RSU34]

Once our school district passes 2:30pm, the phone system changes to night mode, but any calls just ring directly through and they don't get the night custom service menu. Also, I see things arranged thusly in the Custom Service window



It looks like these can be dragged around and re-positioned. Do I need them set a certain way? Thanks.

 

[daddybadger]

Use a time control menu instead. I have something similar setup for one of my customers. I'll get a screenshot when I can.

 

[Justin RSU34]

Use a time control menu instead. I have something similar setup for one of my customers. I'll get a screenshot when I can.

Thank you! That would be great.

 

[EMJP]

 

[martincom]

At the end of the Programming Manual, it has a section titled "Feature Programming Reference". Within that section, find the feature "Time Service". It will ist all the related programming sections. This should guide you in what you need to program.

 

[Justin RSU34]

At the end of the Programming Manual, it has a section titled "Feature Programming Reference". Within that section, find the feature "Time Service". It will ist all the related programming sections. This should guide you in what you need to program.

Unfortunately, I don't have a programming manual. I've been relying on PDFs from TelQuest since starting here.

 

[Justin RSU34]

View attachment 1503
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View attachment 1505

Thank you. In the bottom image, for Service Group, it looks like I need to have our Day Custom Service Menu set at No.1 and our Night Custom Service Menu set at 2, is that correct?