Is there any way to forward a ICD group to a particular custom service menu as i want to overflow to a AA.
At the moment it just overflows to CS1 which is the default message.
The call routing i have in day service goes to ICD group 601 & if no ans goes to CS1 with a message to either press 1 to leave a message or hold, the call then goes to ICD group 602 to ring another group of phones & it's this group i want to go to a different CS, but there is no way to send the call to a different UM service number..or at least i can't find a way..
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