ns700 call forward to cell on demand

[Garland Tech]

Hello everyone!

I have a client with a NS700 system with a number of cordless and VoIP desk phones. One user would like to be able to "hit a button" and have his extension forwarded to his cell phone. And then be able to hit the button again to disable the feature. I've poked around with the DND/FWD button, but not sure I can do it with that. I also toyed with the idea of programming a button to dial the string (something like *72915301234567) but you don't seem to be able to enter the special code in a speed dial button.

Does anyone has a "here is how we did it" epiphany way to have it be simple? The user isn't dumb, but if I tell them to dial 13 digits to turn it on, and then some digits to turn it back off, they just won't use it.

Thanks!
Sean Garland
Garland Tech, Inc.

 

[obtsystems]

One touch is the easiest way

Code is *7102 (9 for line or whatever is system access code)( phone number)#

You can set a button for fwd extension and this will toddle on and off

 

[Garland Tech]

Hello obtsystems,

How do I program a button to do the forward? It seems like when I go to program the button, it won't accept the *. I'm assuming I'm just setting a speed dial? or do I setup a function? I'm not that familiar with the system. I've setup a lot of Avaya/ATT systems, and LOTS of VoIP systems from many vendors. Just not very many Panasonic systems.

Thank you!

 

[Caps007]

on the web interface console, go to the user and make the button a One-Touch button, in the dial field enter the *71029mobilenumber# apply then save.

 

[obtsystems]

Program buttons, then press the key to be programmed. Press 2 then code and store

Or as mentioned above through the console

 

[Garland Tech]

Ahhh... Okay, One Touch was probably where I was screwing up before.

Thank you so much!!! I have another question on this forum that if someone can look at I'd appreciate it. It's at

https://www.tek-tips.com/viewthread.cfm?qid=1798720,

but basically when you dial a 9, I believe the system used to grab an outside line, which would show on one of the line buttons, and you could dial. Right now it won't. So forwarding/outcalling from VM, etc doesn't work. If you pickup phone, and get intercom tone, then dial 9 you get dial tone, then dial anything, it basically goes fast busy. I don't even know where to start. Happy to update other question to keep it on point, and this one on this feature.

Many thanks!!!