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Hi dearI had absolutely the same issue after updating to v.9.
Sorry, but I can't remember just now, how have I fixed it.
Try to deregister your Mobile softphones in the PBX trough Forced De-Registration option, delete old SIP-accounts, reboot your PBX and create accounts again.
DO NOT delete an app on your mobile iOS devices, because you will not be able to download it back - this app is currently deleted from AppStore.
App is also deleted from Android PlayMarket, but .apk is still available - so you can try to reinstall it onto Android device.
UPD.
I remembered. I used the PBX system recovery procedure by downgrading it to firmware version 1 and then raising to the version 9 again.
Hi dearI had absolutely the same issue after updating to v.9.
Sorry, but I can't remember just now, how have I fixed it.
Try to deregister your Mobile softphones in the PBX trough Forced De-Registration option, delete old SIP-accounts, reboot your PBX and create accounts again.
DO NOT delete an app on your mobile iOS devices, because you will not be able to download it back - this app is currently deleted from AppStore.
App is also deleted from Android PlayMarket, but .apk is still available - so you can try to reinstall it onto Android device.
UPD.
I remembered. I used the PBX system recovery procedure by downgrading it to firmware version 1 and then raising to the version 9 again.
hiHi dear
Which version 9 are you using?
I have these 2 versions
PFMPR_009_000_130
PFMPR_009_000_180
HIDownload Link For "PFMPR_009_000_180"
https://drive.google.com/file/d/13LB-_dzFkZOA8W8-2C4CnptAAZ1_BwXs/view?usp=sharing
If anyone has a newer version of the update, please share.
Why you try to register mobile softphone try to register sip phone with virtual card sip extHi guys
After updating my ns500 to version 9, all of my users in ios and Android use Panasonic MobileSoftphone, error Activation key
Does anyone have a solution?