Not able to get the trace on CM for SIP extensions

[Vivek2005]

recently upgraded to CM 6.2 to 6.3 post which I am not able to take trace of SIP extensions on CM.

 

[dialtonebone]

Are the phones registered to CM PROCR/CLANs or to the Session Manager SM100?

 

[Vivek2005]

Its B179 conference phone registered to Session manager.

 

[avAyATEKky]

you can only trace SIP in SM

Today Makes Tomorrow

 

[Vivek2005]

Yes, But If I having 70001( SIP phone ), If I am dialing outbound from the extension 70001. so I cant take trace in Communication manager. I am not getting trace on CM for my Outbound calls.
But for Inbound calls I see trace on CM - when I call the extension 70001(SIP) from extension 60001(IP Phone). and I can see trace,
I take trace for list trace sta 70001

 

[Wanebo]

Yes, but if your CM is a feature server and your sets register to SM then some of the calls made from that SIP set will try to set up directly between the endpoints and never use the CM unless some feature is being invoked. Use traceSM at the session managers to trace.

 

[bankingguy]

SIP endpoints can only be traced in SM.

 

[Vivek2005]

Thank you All Guys !!!