Ok, I am treading on water on this one but since there are so many experts here, I thought I would ask the question.
We currently have approximately 12 switches (Option 11's, 61's, and 81's) that are running either Succession 3.0 (due to MerMail) or Succession 4.5 w/ Call Pilot.
On these switches, we have approximately 12,000 analog and digital ports.
Our Management has been courted by Cisco for a couple of years now and has made a decision to move towards a Cisco VoIP solution. According to one Manager, he believes that Nortel will only be around for about three more years and feels that Cisco has the better VoIP solution.
My colleague and I disagree and we are looking at additional information to try and pursuade our Management to reevaluate Nortel's solution. We attempted to do a VoIP demo between Nortel and Cisco and the support we received from both our Support Vendor and the Nortel reps at the time was very poor.
Since that time, our Support Vendor and Nortel Sales Rep have changed for the better..!!
Could I get some information from anyone that I could present to my Management showing Nortel is the better solution..?? I am also looking for Companies who had Nortel, tried Cisco VoIP, and then went back to Nortel or Companies who tried to implement Cisco and it failed.
Thanks in advance for any assistance.
David
We currently have approximately 12 switches (Option 11's, 61's, and 81's) that are running either Succession 3.0 (due to MerMail) or Succession 4.5 w/ Call Pilot.
On these switches, we have approximately 12,000 analog and digital ports.
Our Management has been courted by Cisco for a couple of years now and has made a decision to move towards a Cisco VoIP solution. According to one Manager, he believes that Nortel will only be around for about three more years and feels that Cisco has the better VoIP solution.
My colleague and I disagree and we are looking at additional information to try and pursuade our Management to reevaluate Nortel's solution. We attempted to do a VoIP demo between Nortel and Cisco and the support we received from both our Support Vendor and the Nortel reps at the time was very poor.
Since that time, our Support Vendor and Nortel Sales Rep have changed for the better..!!
Could I get some information from anyone that I could present to my Management showing Nortel is the better solution..?? I am also looking for Companies who had Nortel, tried Cisco VoIP, and then went back to Nortel or Companies who tried to implement Cisco and it failed.
Thanks in advance for any assistance.
David