anyone can advise my 30 units of completely dead suddenly and i have no idea what’s goign on, any other member having this issue? I purchase around 1000 units on aug-2008 and daily one or two phones dead and .
Use the Avaya PCN process to order the power boards or have the Avaya team come to replace them (will cost you more) - we did 150 ourselves and I have to perfom another audit as more are showing screen display issues (another Avaya PCN.
Unless you have a service contract:
It costs about $20-25/phone for Avaya to do it or about $6/phone to replace the power board yourself.
Yes sir, luckily the cost is not very great, but we were also hoping for an Avaya/Nortel recall.
It is better than $100 to send a phone in for repair (to a 3rd party)!
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