Deryk Hagey
IS-IT--Management
I have a BCM 400 at this facility and when going to Resources -> Network Interfaces in BCM Element Manager you get an error message stating "The server issued a warning message" "Connection was closed due to inactivity. It disconnects your session and you have to log back in. You cannot make changes to the network config. I only know enough about this device to do basic maintenance and I have had no problem (and still have no problem) going to any other setting in Element Manager. It's only if you try to go into Network Interfaces this issue shows. I was wanting to get in there to see if I could change a setting to make it possible to communicate to the device remotely using a VPN established to our regular network. I have tried making this change by accessing the device using both network interfaces and they both kick me off. I am using an old Windows XP machine we have kept specifically to access this device. I also tried another old XP machine I had with a 'new' install of BEM and it has the same problem. I have restarted the BCM400. The system software version is listed as 4.0.2.03 on the BCM 400 and Element manager is what downloads from the system itself, 2.76.0 build bcm40ab17 Java 1.6.0_02. On the 2nd machine I tried a version I obtained from British Telecom website (only download I could find). It was version 60.3.0 Java 1.6.0_07