About two months ago we noticed that one of our dial-up systems was dropping out after about 5 to 10 minutes. we tested the system on a POTS line not running through our switch and it worked fine. About 6 months ago we changed our two DID PRI's to different loops. The clock controller is physically connected to the old loops and when i do ssck 1 it shows PREF and SREF as the old loops. My question is do i need to move the connections and PREF/SREF to the new loops?
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Nortel 81c is dropping secure data modem connections after about 5 to 10 minutes
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It would appear to me that you aren't clocking off of anything right now so no, it shouldn't affect Call Processing. There will be a a Port 0 and a Port 1 CLK 0 and CLK 1 connection on each NT5D12 card. Port 0 is the even loop and port 1 is the odd loop. You take CLK 0 cable to Clock 0 either PREF or SREF port and then do the same for Clock 1. You should be able to trace the cables already in place and get a good understanding on how they wire.
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