Norstar Voice Mail Manager 4.0 IP Address

[syukna]

I recently had a tech out here who had to restart my voicemail system. I now cannot connect to the voice mail system using the VM Manager v4.0. I'm thinking it may have a problem with the NVM not assiging the correct IP Address. So my question is how do I set the IP address of the actual voice mail manager, or the Fast RAD or whatever part needs the IP Address. I'm saying whatever part, as I am not sure which part of the system needs the IP Address changed.

Thanks a lot

-Seth

 

[lugerlover]

198.162.110.10 or 11 or 12 on manager"should come up in window" if you are saying you launch software and wont connect ..first ping if no response,,reboot nam again

 

[syukna]

What I'm saying is we used to connect through say IP address of 1.1.1.10, and it's saying "Error Communicating with Server." How do I set the IP Address back to 1.1.1.10?

 

[lugerlover]

with a tube,mouse and keyboard

 

[syukna]

I already typed the ip address to where it used to be, and still get the same error. Um, thanks for the help I guess...

 

[lugerlover]

under os2 on nam ..not your pc..at promt must access config for ip...why are you not calling vendor????

 

[syukna]

I already did, and he told me to restart the voicemail again..which fixed it, but I like to learn things...