On Norstar Voice Mail v4.0 FEATURE 983 keeps loosing the default password "1020000" from the system and I have to keep using FEATURE 985 -9 then: 73738767793 to Reset it back to "1020000" I read somewhere if a user did Feature 981, then 1020000 it would reset it. But everyone that would use it, and there are only 3 people including myself, says they use F-983 first. Also, I had one new employee that keeps telling me that his extension (VM) is also loosing his password. I finally have decided to delete his mailbox and start over, but now the system won't let me delete ext. 102. Any ideas would be greatly appreciated. Norstar VM 4.0 on MICS 7.0 system. Thanks