Norstar Mised Calls Caller ID

[royaltg]

Does the Norstar system save incoming caller ID info for calls? I have a user that wants to review the caller ID info for calls they missed. Is this possible? If so what are the steps to set this up? The system is MICS 4.1

Thanks in advance for your help.

 

[senk1s]

enable call logs and assign a space to each extension

 

[rhowlett]

assuming they have CallerID card or PRI and CID service from provider, of course

 

[royaltg]

senk1s,

I set call log option to "unanswered by me" for the extension I want log. How do I assign a space to this extension, and ten how do I retrieve the caller id info?

Thank You