Norstar Feature Codes 14

[cowenby]

This is my attempt to compile one of the most complete listings of Norstar feature codes on the web.

There are sure to be errors. If you see one, please post it and I will correct it.

If you notice any missing codes, post the code, where it may be found in the Nortel documentation and I'll add it.

I hope you find this information to be accurate and useful.

Feature Set Description
------- --- -----------
Feature 0 Speed Dial
Feature 1 Send Message
Feature #1 Cancel Send Message
Feature 2 Ring Again
Feature #2 Cancel Ring Again
Feature 3 Conference
Feature 4 Call Forward
Feature #4 Cancel Call Forward
Feature 5 Last Number Redial
Feature 60 Page
Feature 61 Page - Internal
Feature 62 Page - External
Feature 63 Page - Internal and External
Feature 64 Line Pools
Feature 65 View Messages
Feature 66 Voice Call
Feature 67 Saved Number Redial
Feature 68 Class of Service Password
Feature 69 Priority Call
Feature 70 Unsupervised Conference
Feature 70 Transfer
Feature 71 Link
Feature 74 Call Park
Feature 75 Call Pickup - Group
Feature 76 Call Pickup - Directed
Feature 77 Call Duration
Feature 78 Pause
Feature 79 Exclusive Hold
Feature 82 Camp-on
Feature 83 Privacy
Feature 84 Line Redirection
Feature #84 Cancel Line Redirection
Feature 85 Do Not Disturb
Feature #85 Cancel Do Not Disturb
Feature 86 Background Music
Feature #86 Cancel Background Music
Feature 88 Voice Call Deny
Feature #88 Cancel Voice Call Deny
Feature 800 Trunk Answer
Feature 801 Call Queuing (Answer next call)
Feature 802 Group Listening
Feature #802 Cancel Group Listening
Feature 803 Show Date and Time
Feature 804 Wait for Dial Tone
Feature 805 Station Set Test
Feature 806 Static Date and Time
Feature #806 Cancel Static Date and Time
Feature 808 Long Tones
Feature 811 CD Call Information
Feature 812 CD Call Log
Feature 813 CD Logit
Feature 815 CD Autobumping
Feature #815 CD Cancel Autobumping
Feature 819 Name and Number Blocking
Feature #819 Cancel Name and Number Blocking
Feature 870 Show Service Schedules
Feature 871 Ringing Service
Feature #871 Cancel Ringing Service
Feature 872 Restrictions Service
Feature #872 Cancel Restrictions Service
Feature 873 Routing Services
Feature #873 Cancel Routing Services
Feature 875 HS Alarm Time
Feature #875 HS Cancel Alarm Time
Feature 876 HS Room Condition
Feature 877 HS Alarm Time Administration
Feature 878 HS Room Condition Administration
Feature 879 HS Room Occupancy
Feature 897 CD Malicious Caller ID
Feature 904 CC Log On/Log Off
Feature 908 CC Not Ready
Feature 909 CC Display Waiting Calls
Feature 980 VM Leave Message
Feature 981 VM Open Mailbox
Feature 982 VM Operator Status
Feature 983 VM System Programming
Feature 984 VM Call Forward to CallPilot
Feature 985 VM Display CallPilot Extension
Feature 986 VM Transfer to Mailbox
Feature 987 VM Interrupt
Feature 988 VM Speech Recognition
Feature 989 VM Call Record
Feature *0 Button Inquiry
Feature *1 Erase Memory Button
Feature *1 Program External Autodial
Feature *2 Program Internal Autodial
Feature *3 Program Feature
Feature *4 Program User Speed Dial
Feature *6 Ring Type
Feature *7 Contrast Adjustment
Feature *9 Run/Stop
Feature *80 Ring Volume
Feature *81 Move Line Button
Feature *82 Dialing Modes
Feature *84 CD Call Log Options
Feature *85 CD Call Log Password
Feature *501 Select Primary Language
Feature *502 Select Alternate Language-French
Feature *503 Select Alternate Language-Spanish
Feature *504 Select Alternate Language-Spanish
Feature *550 Silent Monitoring
Feature **LINE Use Line Profile
Feature **SET Use Set Profile

CC Call Center
CD Call Display
HS Hospitality
VM Voice Mail

 

[obobob]

thanks,
it is useful

 

[MarvO1]

Here are a few more:

Feature 967 Access Dial By Name directory
Feature 817 Route to IRAD
Feature 9*0 Route to RAD
Feature *520-*535 SWCA Codes
Feature 915 Access NAM

I'll check more when time allows.

MarvO said it

 

[cowenby]

MarvO, thanks for the additions. I'm maintaining an updated copy feature code list in the Norstar Systems FAQ. However, I'm restricting the list to XC 6.1 and CallPilot features that I can test.

Added:
Feature 9*0 Transfer call to FastRAD
Feature 72 Timed Release
Feature 807 Ringing (Signal) Call

See "What are feature codes are available for the Modular ICS XC 6.1 and CallPilot 150?" (faq799-4558) for the latest update.

 

[DDionne]

Don't forget F9*9 Time Stamp for internal log files.

Had to use this one alot lately to help Nortel debug a problem I'm having.


DD

 

[yahoogy]

9*1 review call pilot feature codes prior to init.

 

[VencomRob]

#65 Cancel Message
This one comes in handy when you get an M7100 or M7208 that say "message" but there is no VM in the set's VM.

 

[cowenby]

Thanks guys, but first check out the updated FAQ "What are feature codes are available for the Modular ICS XC 6.1 and CallPilot 150?" (FAQ799-4558). It contains the latest updates which include F9*1, F9*9 and F#65.

 

[PhonesBrokeHuh]

And of course don't foget the F983 hidden codes.1-9,11,22,33,44,55,66,77,88.

 

[cowenby]

PhoneBroke, Thanks for the posting. I'm not familiar with the hidden codes. Are they documented somewhere? Do they work on a CallPilot 150? Can you fill me in on the details?

 

[galfaro]

Any one know what "Static Time and Date" does?
Don't remember the feature code, all i know is it toggeled on and off and didn't do a thing.
This was on a BCM 3.5?
Thanks
Gabriel

 

[Arr]

Static Time and Date. F806 - F#806 (off).
It is designed to hide info about messages and calls shown on a display screen.

PhM

 

[cowenby]

Static time and date changes the first line of the display to the current time and date, until reset.

 

[PhonesBrokeHuh]

F983 Hidden
1 Reset Startalk
2 System Config
3 Play canned prompts
4 Voice Mail Available/ Directory Available/Directory Name Choice
5 Number of Channels
6 General Delivery
7 Reports
8 DTMF tone duration parameter
9 Software Version
11 Caller ID table
22 Backup
33 Restore
44 Key Codes
55 Port disable
66 Create Mailbox Utility
77 External Mailbox Initialize
88 Dialing Translation Table

Good Luck

 

[exsmogger]

A nice addition to the F983 codes in the NAM R4.1 and CallPilot is to login to the voicemail, press the MBOX softkey, dial 1, and you can then edit the classes of service that previously required using Voicemail Manager. Makes it easy to turn off password expiry, and turn on the record-a-call feature.

Brian Cox

http://www.jandjcommunications.com

 

[commsguy]

you should probably make this a FAQ when you are done.

commsguy

http://www.convetech.com

 

[gezlee]

So Feature #1,Cancel Send Message, is that like turning send calls off? I'm not teribly familiar with Nortel, but I had reserve duty this weekend, I stood quarter deck watch. Calls would come in and go straight to the centers Vm tree. I pressed the list button and the display read "Evening Service On". No one seemed to know how to make calls ring to the phone.
Before I get any flack, I'm in the Navy so no jarhead jokes please, though I did serve 8 years in the Marine Corps, but that just means I can break stuff real good, sometimes on purpose.

 

[jerryreeve]

Gezlee, The send message was a predecessor of voicemail, you could set a message on someone elses phone with feature 1 and that would turn on the message for you display on the telephone, the person who had the message for you on the display would dial featrue 65 to see who the messages were from and return their calls. the cancel send message was to void the message for you at the second phone from the sender at the first phone.

Nice thing to know about this is because you still get calls from people that can't clear their message cause someone was playing with the buttons and dialed feature 1 2 3 4 and then left a message on ext 234.

the service question is when the evening service is on it changes the ringing pattern according to the ring groups, if the voicemail's extension is assigned to the ring group then the AA will answer immediately when a call comes in on the lines that are in the group.

JerryReeve
Communications Systems Int'l
com-sys.com

 

[Sphoneman]

Change Time & Date

Feature **T I M E

That way I don't have the customers wandering through other admin parts & having problems.

Steve
tele-dataservices.com

 

[PhonesBrokeHuh]

So who's gonna take the time to compile all the additions to one complete list.