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No Response from sets after Callpilot Mini Power outages

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semsem2010

Technical User
Aug 17, 2010
53
EG
after Power outages in callpilot

system RLS 5.5J
Code:
>
ERR118 0 1 3 17    <----------------

ERR118 0 1 3 19    <----------------


RLC000 00 00 00

ERR057 0 1 3 16 00008000    <----------------

err err118
>

ERR0118
Invalid Keymap Download Request for nonexistent add-on module.
Contact your technical support group.
Severity:  Minor


TFS503 0 0 4 7
OVL000
>ld 20

PT0000
REQ: idu 0 1 3 5

NPR503           <----------------

REQ: idu 0 1 3 9

NPR503 

REQ: stat 0 1 3
00 = UNIT 00 = IDLE  (2616 LOG IN )
01 = UNIT 01 = IDLE  (2616 LOG IN )
02 = UNIT 02 = IDLE  (2616 LOG IN )
03 = UNIT 03 = IDLE  (2616 LOG IN )
04 = UNIT 04 = IDLE  (2616)
05 = UNIT 05 = IDLE  (2616)
06 = UNIT 06 = IDLE  (2616)
07 = UNIT 07 = IDLE  (2616)
08 = UNIT 08 = IDLE  (2616)
09 = UNIT 09 = IDLE  (2616)
10 = UNIT 10 = IDLE  (2616)
11 = UNIT 11 = IDLE  (3901)
12 = UNIT 12 = IDLE  (2616)
13 = UNIT 13 = IDLE  (3901)
14 = UNIT 14 = IDLE  (2616)
15 = UNIT 15 = IDLE  (2616)
16 = UNIT 16 = IDLE  (2616 LOG IN )
17 = UNIT 17 = IDLE  (2616 LOG IN )
18 = UNIT 18 = IDLE  (2616 LOG IN )
19 = UNIT 19 = IDLE  (2616 LOG IN )
20 = UNIT 20 = UNEQ
21 = UNIT 21 = UNEQ
22 = UNIT 22 = UNEQ
23 = UNIT 23 = UNEQ
24 = UNIT 24 = UNEQ
25 = UNIT 25 = UNEQ
26 = UNIT 26 = UNEQ
27 = UNIT 27 = UNEQ
28 = UNIT 28 = UNEQ
29 = UNIT 29 = UNEQ
30 = UNIT 30 = UNEQ
31 = UNIT 31 = UNEQ
REQ: ****
OVL000
>err npr503
>

NPR0503
Response timeout from IDU (2 seconds).

Severity:  Minor

ld 20

PT0000
REQ: disc 0 1 3     <----------------

REQ: enlc 0 1 3     <----------------

REQ: stat 0 1 3
00 = UNIT 00 = IDLE  (2616 LOG IN )
01 = UNIT 01 = IDLE  (2616 LOG IN )
02 = UNIT 02 = IDLE  (2616 LOG IN )
03 = UNIT 03 = IDLE  (2616 LOG IN )
04 = UNIT 04 = IDLE  (2616)
05 = UNIT 05 = IDLE  (2616)
06 = UNIT 06 = IDLE  (2616)
07 = UNIT 07 = IDLE  (2616)
08 = UNIT 08 = IDLE  (2616)
09 = UNIT 09 = IDLE  (2616)
10 = UNIT 10 = IDLE  (2616)
11 = UNIT 11 = IDLE  (3901)
12 = UNIT 12 = IDLE  (2616)
13 = UNIT 13 = IDLE  (3901)
14 = UNIT 14 = IDLE  (2616)
15 = UNIT 15 = IDLE  (2616)
16 = UNIT 16 = IDLE  (2616 LOG IN )
17 = UNIT 17 = IDLE  (2616 LOG IN )
18 = UNIT 18 = IDLE  (2616 LOG IN )
19 = UNIT 19 = IDLE  (2616 LOG IN )
20 = UNIT 20 = UNEQ
21 = UNIT 21 = UNEQ
22 = UNIT 22 = UNEQ
23 = UNIT 23 = UNEQ
24 = UNIT 24 = UNEQ
25 = UNIT 25 = UNEQ
26 = UNIT 26 = UNEQ
27 = UNIT 27 = UNEQ
28 = UNIT 28 = UNEQ
29 = UNIT 29 = UNEQ
30 = UNIT 30 = UNEQ
31 = UNIT 31 = UNEQ


REQ: idu 0 1 3 5      <----------------
TFS503 0 0 4 7 
ARIES TN: 000 1 03 05  V
TN ID CODE: M3110

NT CODE: NTDL01AE
COLOR CODE: 35
RLS CODE: 08
SER NUM: 0D9F1D
REQ:

Samo
 
Issue fdlf l s c u until complete could be an option to get rid of this err118.
 
is that the callpilot agents? 0-1-3? or MerMail? (since it's 2616)

ports 16 up need to have MMA an FLXA type of CLS i think.

if these are they agent ports, this might not be build correctly, you have a bunch of normal phones in the middle (assuming they were put in there by mistake)

what is 0-1-3? (IDC)

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