Jaymzter,
First let me say that I use your web page A LOT! Thanks!!!
I know that I shouldn't have to start the PPP process, it should start by itself, but it doesn't. The 8700 gives me the bash prompt instead. Just for the heck of it I dialed up using ASA, entered the remote login and password, typed SAT at the bash prompt, then used my personal login and password to access the CM software. I've never done it that way, never heard of that being a new process.