Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations Chriss Miller on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

No passthrough caller ID on a twinned device

Status
Not open for further replies.

ds3data

IS-IT--Management
Feb 6, 2010
23
US
I have Mobile Twinning in use and even though I have the System check box turned on for "Send original calling party information for Mobile Twinning" The twinned mobile device is only receiving the CID for the Main office number.

The CID isn't being blocked by the carrier because we get the CID at the station when twinning is turned off.

Any Ideas?
 
what's even more strange, to me anyway, is that when i call a twinned divice, it now passes the CLI through, so i'm no longer getting the main office number.
 
maybe the line provider actually stayed true to their word and made the changes. stranger things have happened. :)

"all of us have untapped potential. that's what the garth marenghi foundation is all about.learning to harness psychokinetic abilities in underprivelaged kids. we've got the full backing of the army, there's already a child down there who's VERY intuitive.
 
So it's now working?

ACS - IP Office Implement

"What the Crocodile Hat....was that?
 
seems to work fine with twinned or forwarded calls but any call coming directly from the office keeps sending the main #.
 
so you want office calls to show their ddi?

"all of us have untapped potential. that's what the garth marenghi foundation is all about.learning to harness psychokinetic abilities in underprivelaged kids. we've got the full backing of the army, there's already a child down there who's VERY intuitive.
 
just through twinning or in all cases?



"all of us have untapped potential. that's what the garth marenghi foundation is all about.learning to harness psychokinetic abilities in underprivelaged kids. we've got the full backing of the army, there's already a child down there who's VERY intuitive.
 
then remove the Snumber from the ARS table shortcode.

Any extns that have 1 ddi attached to them will send that ddi. any that dont have ddi's or have more than one ddi will send the bearer number. you can override this by setting user shortcodes to send the correct number.

"all of us have untapped potential. that's what the garth marenghi foundation is all about.learning to harness psychokinetic abilities in underprivelaged kids. we've got the full backing of the army, there's already a child down there who's VERY intuitive.
 
Thanks Tom i'll try that.
the extensions range from 2000-7999
 
no worries. post if you have issues. have a good weekend.

"all of us have untapped potential. that's what the garth marenghi foundation is all about.learning to harness psychokinetic abilities in underprivelaged kids. we've got the full backing of the army, there's already a child down there who's VERY intuitive.
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top