NO-LIC issue on Dual HW Duplication S8700

[manaux]

We had a power outage on DefinityB(standby)that took the server down for a significant amount of time. DefinityA(Active)continued to operate with no issue.

The NO-LIC alarm came on before restoring service to DefinityB. The backup servre is up and running now see Status Summary below. My question is what should be the correct process to resolve the NO-LIC alarm. Should I failover to backup server and reboot the Primary server? Any help would be greatly appreciated.

SERVER STATUS

Cluster ID: 001
Duplication: hw
Standby Busied? no
Standby Refreshed? yes
Standby Shadowing: on
Duplication Link: up
Elapsed Time since Init/Interchange: 1030d 15:27:54

definityA definityB

ID: 001 (1) ID: 002 (2)
Mode: Active Mode: Standby
Major Alarms: yes Major Alarms: no
Minor Alarms: yes Minor Alarms: no
Control Network: 2 / 2 / 2 Control Network: 2 / 2 / 2
Server Hardware: okay Server Hardware: okay
Processes: okay Processes: okay

Thank you very much.

 

[PBXTech]

what did the 'test license' show on the alarmed server?

'Knows enough to be dangerous. Wait... make that really dangerous.'

 

[manaux]

The two servers are production servers with production licenses that have been up for at least 5 years+ The alarm is on the Primary server...

CommunicaMgr Alarms:

ID MO Source On Bd Lvl Ack Date
1 NO-LIC n MAJ Y Fri Jul 22 18:10:21 EDT 2011

Hope that helps...

 

[AvayaTier3]

From linux:

statuslicense -v

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

37 years Bell, AT&T, Lucent, Avaya
Tier 3 for 27 years and counting

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