Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

No incoming calls 1

Status
Not open for further replies.

jsorenson3

Technical User
Jul 12, 2007
18
US
So - Im testing the phone system at my house prior to going to install, and have 1 phone hooked up

Here is what the monitor is displaying, and no caller id was displaying either. Its IP office 406 with an ATM4 card


1609695mS PRN: AtmLine1: bchan=1: StateChange Idle->IncomingGuard
1609867mS RES: Sat 20/10/2012 10:57:13 FreeMem=49058972(20) CMMsg=5 (6) Buff=100 625 498 568 5 Links=10338 Elements=0
1616176mS PRN: AtmLine1: bchan=1: StateChange IncomingGuard->Present
1616177mS CD: CALL: 1.2.1 BState=Idle Cut=1 Music=0.0 Aend="Line 1" (2.1) Bend="" [] (0.0) CalledNum= () CallingNum= () Internal=0 Time=1 AState=Idle
1616177mS CMTARGET: LOOKUP CALL ROUTE:6 type=100 called_party= sub= calling= in=1 complete=1
1616177mS CMTARGET: SET BESTMATCH:6 length 0 vs 0 match= dest=300
1616177mS CMTARGET: LOOKUP INCOMING CALL ROUTE:6, calling party is . Using destination 300
1616177mS CMTARGET: ADD TARGET:6 number=300 type=100 depth=1 nobar=1 setorig=1
1616178mS CMTARGET: SET USER:6 Hunt Group orig=1
1616178mS CMTARGET: ADD USER:6 Hunt Group(300, state=Idle) (depth=2 B=0) cw=0 allow redirect = 1
1616178mS CMTARGET: LOOKUP CALL ROUTE:6 returned 1
1616178mS CMCallEvt: Astate
1616178mS CMTARGET: SELECT:6 1 0 TGHG=00000000 TGUSER=fef3a460 INCL=00000000 EXCL=00000000
1616178mS CMTARGET: ADD USER:6 Hunt Group(300, state=Idle) (depth=1 B=0) cw=0 allow redirect = 1
1616179mS CMTARGET: SELECT:6 NO TARGETS, TRY VOICEMAIL
1616179mS PRN: CALL: 1.2.1 Deleted leaving 0 CMCall objects
1616180mS CMCallEvt: Astate
1616180mS CMCallEvt: BState
1616180mS CMLOGGING: CALL:2012/10/2010:57,00:00:00,000,,I,300,,715-261-2492,,,0,,""
1616180mS PRN: AtmLine1: bchan=1: StateChange Present->AwaitDisconnect
1616180mS CD: CALL: 1.2.1 Deleted
1616367mS RES: Sat 20/10/2012 10:57:20 FreeMem=49059184(21) CMMsg=5 (6) Buff=100 625 498 568 5 Links=10341 Elements=0
1640498mS PRN: AtmIO1: Trunk Release
1640498mS PRN: AtmIO1: Echo Cancellation 0
1640498mS PRN: AtmIO1: Block Forward OFF
1640498mS PRN: AtmIO1: CLI Detection ON Equaliser OFF
1640499mS PRN: AtmLine1: bchan=1: StateChange AwaitDisconnect->Idle
 
The call is presente to group 300 but there are no available members in the group and queueing is turned off and VM is turned off so nothing happens...

A simple mind delivers great solutions
 
Thanks, I had the calls routing to the wrong group. too many numbers :)

Caller ID isn't working. I keep reading that the 2 analog ports can be ON or OFF, but the digital ports under Caller Display Type is off, however, only shows up as Outside.

Any thoughts?
 
1616177mS CD: CALL: 1.2.1 BState=Idle Cut=1 Music=0.0 Aend="Line 1" (2.1) Bend="" [] (0.0) CalledNum= () CallingNum= () Internal=0 Time=1 AState=Idle
1640498mS PRN: AtmIO1: CLI Detection ON Equaliser OFF

CLI is on in the trunk settings but there is no number to present so I think you don't receive CLI on your analog trunks.
Check with your provider.

A simple mind delivers great solutions
 
I took the phone system to the business where it is being installed to test it. Everything seems OK, except Caller ID is not coming thru, and it is part of the package.

Any other thoughts? I am still confused by the conflicting reports of the Caller display being off or on for each ext. Some say on, some say off, but mine is greyed out


Thanks all!
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top