The tape driver I use is a Dell PV-122T. It works well with ARCserve for Win2k, but when I use ARCserve v9.0 to backup, it tells me "No device group available", anyone knows why?
Check the destination tab under your backup job and make sure the correct group is selected.
I found that when I upgraded, somehow another group was added to the list and chosen as the default. The jobs bombed because there was not a tape drive associated with this new group. I deleted the new group that was created, reselected the one I had initially created and my problem was solved.
The group seems well. I deleted the Tape group and create, assign it again, but, it still does not work.
BTW, I have created a File System Device, it works well, and I can use TYPECOPY to copy the files from FSD to tape. Only the BACKUP doesnot work.
Thanks a lot for your advice. The tape driver I use is DELL PV122T, it has the problem I mentioned in this thread. I also donot think FSD is reliable, so I plan to use TAPECOPY to copy all the backup files in FSD to tape, then, when I want to use it, copy it to the FSD to restore, do you think this work?
Thanks a lot.
Have you tried a test job submitted as run now? If that works, it could be that the group name in the job script is not the same as what has been created. Try modifying the job and re-select the group in the destination tab.
I can only select the source files to backup , when I select the destination, ARCserve told me "No device group available", that means I cannot begin backup at all.
From what I remember with working with Arcserve, is that Arcserve likes to use the Arcserve tape driver not the Dell tape driver. As a matter of fact, we had to disble the tape drive that was installed and reinstall it using the Arcserve Driver. In our Device Manager under Tape Drives, we have the tape drive disabled. You should try contacting Arcserve first then Dell. We had the same problem and this was the cause of it.
Call or Email Arcserve or Dell, start with Arcserve.
1-run device configuration and go to Disable/Enable RSM and unselect it.
2-then when go manager-->Device are you able to see your tape drive listed there.
3-make sure tape drive is assigned to the right group by going to device configuration.
I have fixed the problem with all your help. The key issue is to disable the tape driver provided by Dell, then, in Device Configure, it will take a long time, not a flash, to assign the tape, which likes the case in ARCserve 2000.
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.