Hello,
We have a Nostar Modular ICS (aka MICS) system and I'm new to this phone system.
My problem is, I'd like for calls that are not answered during normal business hours to hear the auto attendant greeting #1 from table #1. What's happening now is the no answer calls get the general delivery mailbox greeting and is directed there.
Our Table #1 parameters follows:
AA menu prompt:N
Morning:1
Afternoon:1
Evening:2
Non business:4
Atdt:200
CCR tree:disable
Monday - Friday
Morn:8:00am
Aftn:12:00pm
Eve:5:00pm
Nobus:5:01pm
I appreciate any assistance you can give.
Best regards
We have a Nostar Modular ICS (aka MICS) system and I'm new to this phone system.
My problem is, I'd like for calls that are not answered during normal business hours to hear the auto attendant greeting #1 from table #1. What's happening now is the no answer calls get the general delivery mailbox greeting and is directed there.
Our Table #1 parameters follows:
AA menu prompt:N
Morning:1
Afternoon:1
Evening:2
Non business:4
Atdt:200
CCR tree:disable
Monday - Friday
Morn:8:00am
Aftn:12:00pm
Eve:5:00pm
Nobus:5:01pm
I appreciate any assistance you can give.
Best regards