joeyarticle
Technical User
Hi,
I'm trying to setup MICS & Callpilot 100 to manually be put into night service and play a "We're Closed Greeting". After many hours of search, I understand it works this way:
1.) Set Business Open >> No
This will play Non-Business greeting at any time.
2.) Set Time Schedule to play greetings based on AA and time of day. I have come to realize that pushing a manual night service button does not "Instantly" play the non-business greeting, it simply forwards to the AA extension. The AA, despite the manual Night Service setting, will play the greeting that is for the time of day.
i.e. If I push the night service button and 2pm, but the table settings are for 6pm Non-Business, the non-business message will not play. It will still play based on the predermined schedule.
Is this correct or am I missing something? I've spent so many hours tyring to make it work. Our business does not have a rigid schedule, so I would like to be able to manually(and easily) set the Non-Business greeting active.
Thanks in Advance
I'm trying to setup MICS & Callpilot 100 to manually be put into night service and play a "We're Closed Greeting". After many hours of search, I understand it works this way:
1.) Set Business Open >> No
This will play Non-Business greeting at any time.
2.) Set Time Schedule to play greetings based on AA and time of day. I have come to realize that pushing a manual night service button does not "Instantly" play the non-business greeting, it simply forwards to the AA extension. The AA, despite the manual Night Service setting, will play the greeting that is for the time of day.
i.e. If I push the night service button and 2pm, but the table settings are for 6pm Non-Business, the non-business message will not play. It will still play based on the predermined schedule.
Is this correct or am I missing something? I've spent so many hours tyring to make it work. Our business does not have a rigid schedule, so I would like to be able to manually(and easily) set the Non-Business greeting active.
Thanks in Advance