NEWB Cannont figure out Call Log Dialing 91

[johnnybravo1979]

Hey Guys,

I have read every single thread on this, I cannot get this to work. I want the call button to dial 91 before long distance calls (from the call log). What am I doing wrong? I edited my 46xx saved it, rebooted it. I've tried every combination of things I've seen online with my last attempt being below.
I have about 30 5410's and a few IP phones.
IP406 Office
IP Office MGR 6.0.5.0

It's completely ignoring any changes I make in the 46xx file.
Thanks for anyone who can help.

## Telephone long distance access code
## example:
SET PHNLD "91"

## Length of national telephone number
## For example, 800-555-1111 is a length of 10.
## example:
## SET PHNLDLENGTH 10

## Outside line access code
## The number you press to make an outside call.
## example:
SET PHNOL "9"

I also tried the same thing without the

 

[SuperJenks]

Ad 91 in the prefix field of your lines in manager. This will add 91 before every entry in your call logs. This will cause a problem trying to dial local numbers from the call log because of adding the 1 in front. You would then have to adjust your local dialing short codes in the ars table to absorb the 1 to make this work right for your senario.

 

[johnnybravo1979]

SuperJenks, It kind of worked.. however now every time a user hits 9 for outgoing, it adds a 1 automatically. Does this also have to be fixed in the ARS table? If I fix what you mentioned in the ARS will that take care of both problems? Sorry for my ignorance.

 

[kwing112000]

it will only add it in the display. it should not be dialing the digits.

Kevin Wing
ACA- Implement IP Office
Carousel Industries

 

[johnnybravo1979]

Thank you very much guys