New to iPecs

[siptrunk]

We are in the process of evaluating iPecs in preparation to add it to our offerings. We have a few questions:

1. Our sip provider requires either +E164 or 10-Digit dialing. We set to 10-Digit. In the US it is common to dial 7-Digit numbers for local calls. Is it possible to create a dialing plan so a 3-digit prefix is added to 7-digit calls so the string sent to the sip carrier is 10-digit regardless?

2. On other LG systems when you add a name and phone number to speed-bin it displays the speed bin name when a call comes in and the caller-id number matches the speed bin. This feature is not working for us on SIP. It shows the regular caller-id instead of the speed-bin name. Is this broken or do we have it setup wrong? We have received such good feedback on this feature we hope it works.

3. We connect Intercom systems with call buttons and Viking Door boxes to Loop Start ports on the phone systems we sell. We connected it to our test system and we can't distinguish the intercom/door call from a regular call. Is it possible to change the ringer for a specific CO line system wide?

4. Is it possible to use Aastra 480i CT SIP phones with iPecs? I understand you need to add a SIP phone license, but we are still unable to configure it to work. Are there directions for using any third party SIP phones with iPecs?

Besides these questions we are very pleased with the system and the power it provides in such a small form factor.

Thanks all!

 

[doktor]

Q&A:

1.
Yes, you can add/delete digits in the LCR part (Least Cost Routing). that would be in PGM220+221+222.
A 3-digit prefix could be added to your 7 digit dialling plan when dialling a number to called through the SIP trunk.

2.
You should check PGM110 for SIP phones and check PGM 140-144 and 320-324 and 340 for the SIP setup.
If it still does not operate well, check this forum for more infor or report to your local LG represenative.

3.
Try to consult the DIFFERENTIAL RING FREQUENCY in PGM 421.

4.
We use the WIT300 and newe versions from LG-Nortel as WiFi phones. I have not tested for this one: Aastra 480i CT.
But you need to have a SIP phone license!

Your are right. This system is very very good!!

///doktor

 

[siptrunk]

1) I'm having trouble setting up LCR to do this. How can I configure LCR to add 3-digit prefix to 7-digit calls and send 10-digit calls out untouched. I'm not clear what to put in "compared digits" ? I tried seven *'s but that didn't seem to work. For DMT i put area code in the Add digits but it's not working.

2) Based on that, i assume it should work?

3) I can't find much on PGM 421 in the manual. I want to configure CO12 (Line 12) to have a different ringer than the rest of the lines so if anyone hears Line12 they will know what it is.

Thanks!

 

[doktor]

Q&A:

1) I'm having trouble setting up LCR to do this. How can I configure LCR to add 3-digit prefix to 7-digit calls and send 10-digit calls out untouched. I'm not clear what to put in "compared digits" ? I tried seven *'s but that didn't seem to work. For DMT i put area code in the Add digits but it's not working.
---> check this one and can send you some docs.

http://www.kandu.dk/spg97163.aspx

2) Based on that, i assume it should work?
-> This works OK here...

3) I can't find much on PGM 421 in the manual. I want to configure CO12 (Line 12) to have a different ringer than the rest of the lines so if anyone hears Line12 they will know what it is.
---> Sorry, this PGM does not exist in IPECS, so I do not think that this can be done that way.

///doktor

 

[doktor]

I made a LCR proposal for you.
It is based on keyset programming for the LG PBX products, and can also be used for IPECS.
You should be able to fill the data in to the web browser, also quite easily.

It is based on that "123" is send before the dialled CO number, in all cases...

PGM 221 + 000 + Flex_button_1 + 2 + Hold/Save (Type = COL . CO lines.)
Flex_button_2 + 1 + Hold/Save (Digit 1 )
Flex_button_3 + 000000 + Hold/Save (Use DMT table 00)

PGM 221 + 001 + Flex_button_1 + 2 + Hold/Save
Flex_button_2 + 2 + Hold/Save
Flex_button_3 + 000000 + Hold/Save

PGM 221 + 002 + Flex_button_1 + 2 + Hold/Save
Flex_button_2 + 3 + Hold/Save
Flex_button_3 + 000000 + Hold/Save

PGM 221 + 003 + Flex_button_1 + 2 + Hold/Save
Flex_button_2 + 4 + Hold/Save
Flex_button_3 + 000000 + Hold/Save

PGM 221 + 004 + Flex_button_1 + 2 + Hold/Save
Flex_button_2 + 5 + Hold/Save
Flex_button_3 + 000000 + Hold/Save

PGM 221 + 005 + Flex_button_1 + 2 + Hold/Save
Flex_button_2 + 6 + Hold/Save
Flex_button_3 + 000000 + Hold/Save

PGM 221 + 006 + Flex_button_1 + 2 + Hold/Save
Flex_button_2 + 7 + Hold/Save
Flex_button_3 + 000000 + Hold/Save

PGM 221 + 007 + Flex_button_1 + 2 + Hold/Save
Flex_button_2 + 8 + Hold/Save
Flex_button_3 + 000000 + Hold/Save

PGM 221 + 008 + Flex_button_1 + 2 + Hold/Save
Flex_button_2 + 9 + Hold/Save
Flex_button_3 + 000000 + Hold/Save

PGM 221 + 009 + Flex_button_1 + 2 + Hold/Save
Flex_button_2 + 0 + Hold/Save
Flex_button_3 + 000000 + Hold/Save

Digits for local calls. (1 = internal).

PGM 221 + 010 + Flex_button_1 + 1 + Hold/Save (Type = Int)
Flex_button_2 + 1 + Hold/Save (Digit 1)
Flex_button_3 + 010101 + Hold/Save (Use DMT table 01)

PGM 221 + 011 + Flex_button_1 + 1 + Hold/Save
Flex_button_2 + 2 + Hold/Save
Flex_button_3 + 010101 + Hold/Save
PGM 221 + 012 + Flex_button_1 + 1 + Hold/Save
Flex_button_2 + 3 + Hold/Save
Flex_button_3 + 010101 + Hold/Save

PGM 221 + 013 + Flex_button_1 + 1 + Hold/Save
Flex_button_2 + 4 + Hold/Save
Flex_button_3 + 010101 + Hold/Save
PGM 222
Flex_button_ 1 = digits to be added.

PGM 222 + 00 + Flex_button_1 + 123 + Hold/Save
PGM 222 + 01 + Flex_button_1 + 123 + Hold/Save

Activate LCR:

PGM 220 + Flex_button_1 + 6 + Hold/Save
M13 or M12 can be used to activate LCR.

///doktor

 

[doktor]

Some helpful hints.

PGM220: Here you should use type M12 (Flex Button_1) => 5
PGM 220 + Flex_button_1 + 5 + Hold/Save

As you do not need the time of day settings, I can only see 2 settings necessary to test for PGM 220:

PGM 220 + Flex_button_1 + 5 + Hold/Save
PGM 220 + Flex_button_1 + 6 + Hold/Save

PGM221.
The setting that I wrote in the last pos should be OK.
The int programming should be omitted, as you only deal with CO lines.
So omit in PGM221 table 011-014.

PGM 222
Flex_button_ 1 = digits to be added.
PGM 222 + 00 + Flex_button_1 + 123 + Hold/Save

Hereby - if you press 9+555-1234, and your required prefix for the CO lines is "123", then 123-555-1234 will be send to the CO.

///doktor

 

[doktor]

Here is the full LCR configuration.
You must erase the old configuartion first...

Then try this one, and let me konow your status:

PGM 221 + 000 + Flex_button_1 + 2 + Hold/Save (Type = COL . CO lines.)
Flex_button_2 + 1 + Hold/Save (Digit 1 )
Flex_button_3 + 000000 + Hold/Save (Use DMT table 00)

PGM 221 + 001 + Flex_button_1 + 2 + Hold/Save
Flex_button_2 + 2 + Hold/Save (Digit 2)
Flex_button_3 + 000000 + Hold/Save (Use DMT table 00)

PGM 221 + 002 + Flex_button_1 + 2 + Hold/Save
Flex_button_2 + 3 + Hold/Save (Digit 3)
Flex_button_3 + 000000 + Hold/Save (Use DMT table 00)

PGM 221 + 003 + Flex_button_1 + 2 + Hold/Save
Flex_button_2 + 4 + Hold/Save (Digit 4)
Flex_button_3 + 000000 + Hold/Save (Use DMT table 00)

PGM 221 + 004 + Flex_button_1 + 2 + Hold/Save
Flex_button_2 + 5 + Hold/Save (Digit 5)
Flex_button_3 + 000000 + Hold/Save (Use DMT table 00)

PGM 221 + 005 + Flex_button_1 + 2 + Hold/Save
Flex_button_2 + 6 + Hold/Save (Digit 6)
Flex_button_3 + 000000 + Hold/Save (Use DMT table 00)

PGM 221 + 006 + Flex_button_1 + 2 + Hold/Save
Flex_button_2 + 7 + Hold/Save (Digit 7)
Flex_button_3 + 000000 + Hold/Save (Use DMT table 00)

PGM 221 + 007 + Flex_button_1 + 2 + Hold/Save
Flex_button_2 + 8 + Hold/Save (Digit 8)
Flex_button_3 + 000000 + Hold/Save (Use DMT table 00)

PGM 221 + 008 + Flex_button_1 + 2 + Hold/Save
Flex_button_2 + 9 + Hold/Save (Digit 9)
Flex_button_3 + 000000 + Hold/Save (Use DMT table 00)

PGM 221 + 009 + Flex_button_1 + 2 + Hold/Save
Flex_button_2 + 0 + Hold/Save (Digit 0)
Flex_button_3 + 000000 + Hold/Save (Use DMT table 00)



PGM 222
Flex_button_ 1 = digits to be added.("123" is added in this example)

PGM 222 + 00 + Flex_button_1 + 123 + Hold/Save


Activate LCR:

PGM 220 + Flex_button_1 + 5 + Hold/Save or:
PGM 220 + Flex_button_1 + 6 + Hold/Save


///doktor

 

[siptrunk]

That works great!

When I dial 1-456-555-5555 it works great!

Small problem, if I dial 456-555-5555 it tries to call 123-456-555-5555. Is there any trick to allow 10-digit dialing to still work? The reason I ask is when I select Redial, the received calls do not have a "1" in front of them so they fail when we select them. If I disable LCR they work.

Can you think of any work around for that, such as redial not using LCR or redial showing a 1 in front of the calls or allowing 10-digit calls to still work? We only need to add the 123 to 7-digit calls.

 

[siptrunk]

Doktor, any thoughts on that?

 

[doktor]

Sorry, I was off skiing in Norway since Dec. 26...
I will return.

///doktor

 

[siptrunk]

Doktor,

One more thing, I can't seem to get speed dial to work either with this. If i enter 1-XXX-XXX-XXXX or XXX-XXX-XXXX in speed dial it tries to add the 123 area-code prefix to the call.

So two bugs, hopefully you can help!

 

[doktor]

It adds 123 to all calls because of the PGM222:

PGM 222Flex_button_ 1 = digits to be added.("123" is added in this example)
PGM 222 + 00 + Flex_button_1 + 123 + Hold/Save

You should try this, also:

PGM 220 + Flex_button_1 + 5 + Hold/Save

See also next post...

///doktor

 

[doktor]

You could try fiddling with

PGM 220 + Flex_button_1 + (2-5) + Hold/Save

1 LCR Access Mode 00 (M00): Disable LCR
2 LCR Access Mode 01 (M01): only Loop LCR.
3 LCR Access Mode 02 (M02): Internal and Loop LCR.
4 LCR Access Mode 11 (M11) : Loop and Direct CO LCR
5 LCR Access Mode 12 (M12): Internal, Loop and Direct CO LCR
6 LCR Access Mode 13 (M13): Internal, Loop, Direct CO and Direct Loop LCR

It is difficult for me to see what could be the problem.
If you dial a CO access number like 1 to access a CO line, then the LCR application allways would insert "123" before the dialled CO number.
If you dial 1-555-666-1234, then the send number is:
123-555-666-1234.
Or if you dial 7 digits, like 1-666-1234, the send number is 123-666-1234.

I would like to know the s/w version of the iPECS.
Check that with [Tran/PGM]+72 and read the s/w level in the display of any LG keyset or LG IP phone.

Maybe it is a s/w bug?? It should work with these settings...

///doktor

 

[siptrunk]

Dok-

MFIM/VD95M-5.0Ed US

If 220 Flex 1 is set to 6 the following occurs:

If I dial 9 then 555-5555 it sends 123-555-5555 it works
If I dial 9 then 555-555-5555 it sends 123-555-555-5555 and fails
If I dial 9 then 1-555-555-5555 it works
If I select redial the numbers are listed as XXX-XXX-XXXX so they fail when I select them.
If I enter system speed bins as 1-XXX-XXX-XXXX or XXX-XXX-XXXX they get prefixed with 123 and fail.

If 220 Flex 1 is set to 4 or 5 the following occurs:
If I dial 9 then 555-5555 it sends 123-555-555 it works
If I dial 9 then 555-555-5555 it sends 123-555-555-5555 and fails
If I dial 9 then 1-555-555-5555 it sends 123-1-555-555-5555 and fails
If I select redial the numbers are listed as XXX-XXX-XXXX so they fail when I select them.
If I enter system speed bins as 1-XXX-XXX-XXXX or XXX-XXX-XXXX they get prefixed with 123 and fail.

If I disable LCR:
If I dial 9 then 555-5555 it sends 555-5555 and fails because SIP carrier requires 10-digit dialing.
If I dial 9 then 555-555-5555 it works
If I dial 9 then 1-555-555-5555 it fails
If I select redial it works
If I enter system speed bins as XXX-XXX-XXXX it works

Thoughts? I've attached a screenshot.