New ip 5610 install - freeze at Discover 192.168.0.10

[netwed]

Installing a new ip 5610 phone. I have VPN setup pix 5505 point to point. TFTP server 192.168.0.10 IP Phone (56xx) set to 0.0.0.0 The phone starts downloading all necessary software after downloadind i10d01a8_016.bin the phone ask for an ext. number and get stuck at Discover 192.168.0.10

this world is new and i'm seeing red...

 

[amriddle01]

0.0.0.0 is not a valid IP address and so can't communicate with the 192.168.0.10 address.

ACS - IP Office Implement

"I'm just off to Hartlepool to buy some exploding trousers

 

[kwing112000]

Do you have the right gateway set up in the IPO??

Kevin Wing
ACS- Implement IP Office
ACA- Implement IP Office
Carousel Industries

 

[amriddle01]

Is the .10 address the system?

ACS - IP Office Implement

"I'm just off to Hartlepool to buy some exploding trousers

 

[netwed]

I changed the phone ip address to 192.168.0.21 that did not work...

this world is new and i'm seeing red...

 

[kwing112000]

From that remote network can you ping the address of the IP Office?

Kevin Wing
ACS- Implement IP Office
ACA- Implement IP Office
Carousel Industries

 

[netwed]

Is the .10 address the system? its the TFTP server I have the IPO at 192.168.0.5


this world is new and i'm seeing red...

 

[kwing112000]

ok so when you set up your phone the call server will be 192.168.0.5. then the file server will be 192.168.0.10.

Kevin Wing
ACS- Implement IP Office
ACA- Implement IP Office
Carousel Industries

 

[netwed]

From that remote network can you ping the address of the IP Office?

I cannot ping the IPO...

this world is new and i'm seeing red...

 

[netwed]

ok so when you set up your phone the call server will be 192.168.0.5. then the file server will be 192.168.0.10.

yes

this world is new and i'm seeing red...

 

[netwed]

From that remote network can you ping the address of the IP Office?

I cannot ping the IPO from the remote side... only when I connect directly.

this world is new and i'm seeing red...

 

[mattKnight]

before you even start on the phone, make sure your routing is good.

Can you ping from the remote subnet to the IP Office? can you ping from the local subnet to the remote subnet. Can you ping from teh local subnet to the remote subnet using the IP office as a gateway?

Shortcut - I'd guess that you haven't set a route in the IP office for the remote subnet.

Take Care

Matt
I have always wished that my computer would be as easy to use as my telephone.
My wish has come true. I no longer know how to use my telephone.

 

[netwed]

before you even start on the phone, make sure your routing is good.

Can you ping from the remote subnet to the IP Office?
No.
Can you ping from the local subnet to the remote subnet.
Yes
Can you ping from teh local subnet to the remote subnet using the IP office as a gateway?
(I am remote - how do I do that)

Shortcut - I'd guess that you haven't set a route in the IP office for the remote subnet.
No!

this world is new and i'm seeing red...

 

[mattKnight]

Ok

Can you ping from the remote subnet to the IP Office? No
If you can't do that, it isnt going to work. Sort this out first.
Try a traceroute, which may show where your routing is wrong. Does this remote subnet have 1 router or more?

Take Care

Matt
I have always wished that my computer would be as easy to use as my telephone.
My wish has come true. I no longer know how to use my telephone.

 

[IPXTech]

Try a trace route, and also make sure you have an IP Route built into the IP Office

Route 1:
IP Address: 192.168.0.0
Subnet: 255.255.255.0 (assuming /24 network)
Gateway: 0.0.0.0
Interface: LAN1

Route 2:
IP Address: 0.0.0.0
Subnet: 0.0.0.0
Gateway: Whatever your G/W is on the IPO's network
Interface: LAN1

Just to set up a default route so the IPO knows to look at the right gateway and over the VPN.

 

[netwed]

trace route out to 0.5 doesnt go but 1 hop to 0.10

this world is new and i'm seeing red...

 

[Westi]

do you have an IP route in the IPO to go to your default gateway
0.0.0.0
255.255.255.0
default gateway

then all unknown stuff should go there and you should be able to ping it

if that doesn't work then use 192.168.0.0 instead of the 0.0.0.0



Joe W.

FHandw., ACS

If you can't be good, be good at it!

 

[IPOfficeIreland]

sorry guys but this is ridiculous. Basic routing set up on IPO is standard network knowledge. Where do you draw the line. F1 if you ask me.

 

[tlpeter]

TheTaker, can you tell me where the f1 button is

But if you do not know the product i can understand this situation to be honest


ACA - Implement IP Office
ACS - Implement IP Office
ACA - Implement IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[IPOfficeIreland]

Ha ha Peter, I know, there is people out there who ask that question, they keep looking for a button named function!

It just frustrates me sometimes the lack of "trying to understand" seen on this forum. Don't mind me, Im having an off day, and it's only 9am.