Ken: Yeah, I unjderstand what you're saying.
It's certainly not ideal for many environments, but it does supply a free viewer for many organizations that are producing canned reports and want to allow for Crystal's advanced functionality; drill down, hyperlinks, on demand subreports, etc.
In many of my installs I am cutting reports in the wee hours from a seperate database and BOE/CE/CR Server to allow for the volumes, and then users are picking them up as HTML, Excel, etc., from a portal.
Would be interesting to make the viewer part of their standard install, and then just point them at the reports produced with data in CR format and functionality.
Plus BO will address bugs, new features, etc., which one would hope proves a positive thing.
Not good for some applications and environemtns, but I'll take CR with a freebie viewer over a PDF.
Good to see you posting again.
As always, a concise perspective.
-k