Well as opposed to not having one, it's quite useful, but you are correct, you must save data, and is less useful.
However there are a large number of users that want to be able to drill down, export, etc., reports that have already been generated, and this fits that bill nicely, and at the right price with the right support team.
In smaller environments the users are able to run reports without impacting systems, however in larger scale environments we cannot allow users to run reports whenever they'd like, it's too resource intensive at the volume of users involved.
Hence a generated report with data from CE or some tool is now much more useful than an exported Excel/PDF/etc.
And as you know, the web based viewers are a bit kludgy and buggy.
I did not realize that on the web shared reports, or on the CE/BOE servers. Does it do the same with Crystal Reports Server? CR Server is just Crystal Enterprise Lite anyway.
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I haven't tried it, but it should work with CRS the same way. Please let us know if you test the CRS viewing.
They also give you a trial account on crystareports.com as a bonus. It can be useful and cost effective for disparate entities wishing to share reporting.
I read in one of Ken Hamady's newsletters that possibly in the future BO may give the ability to refresh from this viewer, but of course that is just a possibility at this point.
Hi,
For BOE ( and probably CR Server) is it limited to those reports that have a 'last instance' ( that is, saved data as opposed to those set for 'View on Demand' functionality)?
To Paraphrase:"The Help you get is proportional to the Help you give.."
I tried this product out today. Uploading a report was straightforward; however, I messed with it for a long time and could not figure out how to update a report by "re-uploading" it. (i.e. I refreshed report data in Crystal Reports, saved the changes, and wanted to upload the changes to the crystalreports.com ap.)
Has someone worked with this enough to know what I'm talking about? (I don't believe it should matter, but the reports I uploaded came from version 8.5.)
Oops! My question above refers to crystalreports.com in general - not the new Viewer product that started this thread. My fault. That's why I'm called rookieman. Maybe someone will know what I'm talking about anyway?
Brian: I read Ken's article, and I didn't see any refrerence to it having refresh in the future, rather conjecture that they would not do so for fear of losing revenue. He used the words "They apparently don't want to sell a viewer that allows refresh".
Did you mean a different article?
Allowing for refresh would mean allowing for database connectivity which the Standard version of CR doesn't even have, so it seems unlikely they would do so for that reason alone.
First off, I read in another post a while back that you were sick and in the hospital. I hope that you are doing better and have recovered.
Second, I didn't mean a different article. Right in the paragraph in the newsletter is this:
"The response from the BO forum moderator hints that BO is (finally) considering releasing a viewer that can refresh reports."
I just meant to add to this discussion that this might be a possibility in the future. Sorry for any confusion.
Just to clarify, the Standard version of CR does allow database connectivity, just limited to PC based databases. If it didn't allow any, what would be the point?
The viewer discussed here, which was a BETA, was officially released today. As has been mentioned - this product will NOT refresh reports but will only work if the report has saved data. This is a pretty severe handicap - especially seeing that there are both free and inexpensive viewers out there that will do everything the BO viewer does. See the list on the LINKS page of my site. None of these requires a Crystal license to run the viewer and ALL include the ability to refresh a report.
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As for not having connectivity, I should have clarified it a bit more.
What I stated was that "Allowing for refresh would mean allowing for database connectivity which the Standard version of CR doesn't even have", in that the standard version does not allow for ALL of the connectivity provided in the big kid versions, so the viewer would be more useful than the standard version in many ways if it allowed for refresh of all databases.
I missed the bit on hinting about the refresh coming to the viewer, thanks for pointing it out.
I think it's huge if they do release such a viewer, and I appreciated you sharing it.
It's certainly not ideal for many environments, but it does supply a free viewer for many organizations that are producing canned reports and want to allow for Crystal's advanced functionality; drill down, hyperlinks, on demand subreports, etc.
In many of my installs I am cutting reports in the wee hours from a seperate database and BOE/CE/CR Server to allow for the volumes, and then users are picking them up as HTML, Excel, etc., from a portal.
Would be interesting to make the viewer part of their standard install, and then just point them at the reports produced with data in CR format and functionality.
Plus BO will address bugs, new features, etc., which one would hope proves a positive thing.
Not good for some applications and environemtns, but I'll take CR with a freebie viewer over a PDF.
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