Netbackup x64 client policy fails to connect

[PVMEDICDFW]

I have installed the new compiled x64 client w/mp4 then updated to mp5. Created policy and can see the x64 OS now but fails to connect to the server when scheduled or even during manual backup from master server. I can, however< start a manual backup from the client with no problems.

Searches on veritas/symantec have been cryptic at best. Other internet searches have been fruitless as well.

Anyone run into this before or cane someone point me in the right direction

 

[HLui]

Hi !!!

I have exact the same problem !

Backups initiatetd from backupserver doesn´t work, backups initiated from client work fine.

But i need to shedule the jobs from the backupserver.

Nobody else ???
No solutions ???
No helps ???

Greets
Holger

 

[Stumpr]

Any event log entries?
What are the NetBackup errors?
Have you run all of the bpclntcmd entries?

Bob Stump
Just because the VERITAS documentation states something as certain, that does not make it a fact and that is truth.

 

[Stumpr]

There is some talk about an additional hosts entry in this thread.

http://forums.symantec.com/discussions/thread.jspa?messageID=4441612&#4441612

Bob Stump
Just because the VERITAS documentation states something as certain, that does not make it a fact and that is truth.

 

[PVMEDICDFW]

Found the solution! make sure NIC drivers are up to date and DON'T install MP5. Apparently this breaks the client install

 

[HLui]

Hi !

The clientsoftware is already installed.
Read the opening post, you will see the backup doesn´t work.

Now i copy the services and hosts entries from system32 to the sysWOW64 directory, now i make a backup ...

and ...

after 2 tries with exactly the same backuped quantity of 3800000 KB the backup ended with status code 41.

---------------------------------------------------------
14.11.2006 14:34:58 - started process bpbrm (13209)
14.11.2006 14:34:58 - connecting
14.11.2006 14:34:58 - mounted
14.11.2006 14:34:58 - positioning BIG119 to file 28
14.11.2006 14:34:59 - positioned BIG119; position time: 00:00:01
14.11.2006 14:34:59 - begin writing
14.11.2006 14:34:59 - connected; connect time: 00:00:01
14.11.2006 14:52:47 - end writing; write time: 00:17:48
network connection timed out(41)
14.11.2006 14:52:47 - Error bpsched(pid=13083) suspending further backup attempts for client server969, policy B-2.NT_WE-FULL_02, schedule NT_WE-FULL because it has exceeded the configured number of tries
14.11.2006 14:52:47 - Error bpsched(pid=13083) backup of client server969 exited with status 41 (network connection timed out)

------------------------------------------------------------
bullshit **sorry**

greets
Holger