need to Check the Licences in CM and CMS

[Arvindsunny]

I need to Check the Licences for the below can any one guide

- Licences ACM : Number of licences and type of licences (Standard Edition, Entreprise Edition)

- Licences ACD Elite : Number of licences

- Licences CMS : Number of licences Agents /Number of licences Superviseurs

- One-X Agent : Nombre de licences

 

[smokinjoe2938]

do a disp system customer options and display capacity, this should help

acss sme acis sme acss cm 5.2.1 acss cm and cmm

 

[Arvindsunny]

Yes thanks i found this

1° Licences ACM : Number of licences and type of licences (Standard Edition, Entreprise Edition)

I dnot under stand how to find the type of licences and edition from were?

2°Licences ACD Elite : Number of licences In

display cap
Logged-In ACD Agents: 496

3 ° Licences CMS : Number of licences Agents
/Number of licences Superviseurs
from CMS
Simultaneous Avaya CMS Supervisor logins 67
Number of authorized agents (RTU) 434


4° One-X Agent : Nombre de licences

Did not get

 

[Stinney]

One-X agent uses IP Agent 9 licenese.

You can find this under: display capacity

- Stinney

I love learning and passing on knowledge. "Because knowing is half the battle".... GI JOOOOOE!