Need recommendation for 3rd party to do Network Assessment

[bigblock454]

Hi All, well, I need a recommendation if anyone has one for a good, reputable, & reliable company to do the network assessment that my BP never did. We are located in Central Missouri, the nearest metros to us are Jefferson City and Columbia. The next nearest metro is Springfield.

Thanks, Dawn

 

[kwing112000]

i just replied to the other thread.

Kevin Wing
ACA- Implement IP Office
Carousel Industries

 

[gknight1]

We use Catalyst Telecom which is our distributor for Network Assessments.

 

[bigblock454]

Can these companies do this remotely? I see that they are both out East.

 

[gknight1]

yes, you have the option of on-stie or remote. how many site do you have... how many ip phones you you have?

 

[bigblock454]

We have 4 locations, none of the phones are IP though, they are all digital. It is the system that is IP, and calls only drop if they originate at a specific spoke location and are transferred directly to another spoke. If they are transferred back to the hub site, and then transferred to a spoke they stay connected. I have only learned this recently, since abandoning everything my BP had to say and looking at the source of the drops rather than the destination.

 

[gknight1]

a NA for that size is probably going to run you $3000- $5000, depending how in-depth you choose to get. if you dont go with Kevin's company feel free to shoot me an email and i might be able to work something out with you. gknight at csijax dot com

 

[kholladay]

Alanysis

http://www.alanysis.com

Kyle Holladay
ACA-I, ACA Call Center, ACS-I, ACS-M, TIA-CTP, MCP/MCTS Exchange 2007
ACE Implement: IP Office

"If it worked the way it should you wouldn't need me

 

[bigblock454]

Sheesh, costly! I will have to look over all the options and talk ot iver with my boss. We are trying not to spend any money given the economy and the fact that we sell boats, not exaclty the durable good everyone is buying in a bad economy!

It looks like a site specific issue at this point though, so we would only really need to test between 2 locations.

 

[gknight1]

do you have any Qos enabled on that site, or on any sites?

 

[bigblock454]

gknight1, yes, all of them. 50% of all bandwidth is set aside for dscp ef & dscp af41, and the voice traffic ports on the switches have highest priority.

 

[gknight1]

just curious, why not all 100%, voice should be the biggest priorty. you wont notice if an email gets delayed for 3 secs, but you will if a couple of words do.

 

[kwing112000]

Do you ever even see hits on the QOS policy? You should only see it when the network if busy.

Kevin Wing
ACA- Implement IP Office
Carousel Industries

 

[bigblock454]

gknight1, I guess I could do that, but we never use all our bandwidth anyway. I have started a new thread for the issue...

kwing112000, what do you mean by "hits"? If I look at the policy on the routers, this is what I see (taken from the router where dropped calls originate):

highway#sho policy-map int se0
Serial0

Service-policy output: voipQos

Class-map: VoIP (match-all)
0 packets, 0 bytes
5 minute offered rate 0 bps, drop rate 0 bps
Match: ip dscp ef (46)
Match: ip dscp af41 (34)
Queueing
Strict Priority
Output Queue: Conversation 264
Bandwidth 50 (%)
Bandwidth 768 (kbps) Burst 19200 (Bytes)
(pkts matched/bytes matched) 0/0
(total drops/bytes drops) 0/0

Class-map: class-default (match-any)
281138 packets, 30438954 bytes
5 minute offered rate 20000 bps, drop rate 0 bps
Match: any
Queueing
Flow Based Fair Queueing
Maximum Number of Hashed Queues 256
(total queued/total drops/no-buffer drops) 0/46/0
exponential weight: 9

dscp Transmitted Random drop Tail drop Minimum Maximum Mark
pkts/bytes pkts/bytes pkts/bytes thresh thresh prob
af11 0/0 0/0 0/0 32 40 1/10
af12 0/0 0/0 0/0 28 40 1/10
af13 0/0 0/0 0/0 24 40 1/10
af21 0/0 0/0 0/0 32 40 1/10
af22 0/0 0/0 0/0 28 40 1/10
af23 0/0 0/0 0/0 24 40 1/10
af31 0/0 0/0 0/0 32 40 1/10
af32 0/0 0/0 0/0 28 40 1/10
af33 0/0 0/0 0/0 24 40 1/10
af41 2235/186163 0/0 0/0 32 40 1/10
af42 0/0 0/0 0/0 28 40 1/10
af43 0/0 0/0 0/0 24 40 1/10
cs1 0/0 0/0 0/0 22 40 1/10
cs2 0/0 0/0 0/0 24 40 1/10
cs3 0/0 0/0 0/0 26 40 1/10
cs4 0/0 0/0 0/0 28 40 1/10
cs5 0/0 0/0 0/0 30 40 1/10
cs6 1274/78820 0/0 0/0 32 40 1/10
cs7 0/0 0/0 0/0 34 40 1/10
ef 171667/19518161 0/0 0/0 36 40 1/10
rsvp 0/0 0/0 0/0 36 40 1/10
default 106086/10679520 46/10942 0/0 20 40 1/10

highway#