ONsiteengineer
Technical User
Hi,
Right now I have attendant which is softconsole. All calls will go to that attendant if they will dial the said main trunk. Now, I want to build an auto attendant that when they dial the main line, an announcement will say' Welcome to ABC, If you know the local number or extension of the person you want to speak with, Please dial it now or wait for an attendant'. Then, a caller dial the said 4 digit extension if they know the extension the route the call. In any instance that they dont knew it, caller will go to the softconsole attendant. Next step is that, if the attendant is busy and cant answer the call, it will go to one extension.
Can you provide the vector steps?
Thanks a lot.
Right now I have attendant which is softconsole. All calls will go to that attendant if they will dial the said main trunk. Now, I want to build an auto attendant that when they dial the main line, an announcement will say' Welcome to ABC, If you know the local number or extension of the person you want to speak with, Please dial it now or wait for an attendant'. Then, a caller dial the said 4 digit extension if they know the extension the route the call. In any instance that they dont knew it, caller will go to the softconsole attendant. Next step is that, if the attendant is busy and cant answer the call, it will go to one extension.
Can you provide the vector steps?
Thanks a lot.