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NEC SV8100 page no voice

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Blake C

IS-IT--Management
Jun 29, 2023
3
US
I have an SV8100 and am setting up internal paging groups. I have the function key and page group setup, but when I page, it opens and tones the extensions, but no voice comes through. I have checked the mic as well as using the handset. I also created a special class of service and enabled everything to try. Please help

Thank You
 
They are IP and all in the same group. I can hear the beeps for the group call just no voice.
I the second is a mix of digital and IP. Both are the same.
 
Look at your setting for multicast vs unicast on your IP phones. Layer 2 switches can block that traffic.
 
That was it! Thank you so much. I had to change my IP phones to Unicast, so my switches wouldn't filter.
 
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