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NEC SL2100 Missing InCapture option

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Tinos

Technical User
Nov 5, 2014
710
BW
Goood day all.
I am unable to find InCapture option on NEC SL2100 WebPro -> Maintenance. I only see the below options and InCapture is not there. What could be the reason and how to fix it? A different SL2100 has the InCapture option.
Session Management
System Initialization
Modification History
Trace Command Control
System Alarm
Data Download
Data Upload
Software Update
License Upload
 
Software version on the system is V 1.04.01
 
Are you able to upgrade the FW to the latest and see if Incapture then appears?
 
I have managed to upgrade to the latest FW and InCapture appears. The challenge now is that the Start tab is greyed out. How do I make it active?
 
Have you tried a different browser, I know Chrome and Firefox sometimes has issues, although certainly not having issues with my system

1726839529629.png
 
I removed powered and powered the SL again and Start button is now active.
 
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