NEC 2000 IPS

[19041984]

I've a problem with analog modem on MP (RS1 Port)
It responding to an incoming call but it doesn't make handshaking.
It's mute.
I setup modem like above intrusion but not successful.
1307>xxx>0
4010> port 1> a valid extension..
Jump 4 switch is ON
I've many Pabx in Italy with same problems,i try to solve it many times but no works.
Someone help me?

 

[OzzieGeorge]

Are you using ISDN or voip for outbound? Try using a pstn outbound line! If there are multiple problems then the one common thing is your set up!

 

[19041984]

Hi Ozzie
I use ISDN line only,but with Pstn line is the same.
When i monitoring an incaming call ( with ISDN analyzer) i receive the "connect" but it doesn't make handshaking.
In default configuration it works correctly,maybe there's wrong into programming database.
Thank a lot

 

[OzzieGeorge]

It's awkward to advise where to start for you as in Oz there is a test we can run called a Molds test. The M stands for modem (we also have a folds test for faxes) but I don't know what the rest of the acronym stands for. And I would normally go down that avenue next. So sorry from here I can't help other than to ask have you checked all the settings in Cmd 40?

 

[belevedere]

Something in your post does not sound right. You mention an analog modem on RS1 and SW 4 on. With SW 4 on, you are turning on the internal modem. SW 4 off is for an external modem.
For the internal modem, make sure CMD 4011>1>=7.

 

[OzzieGeorge]

Belvedere

My IPS manual (issue 4) doesn't seem to have 40 yy=11. What does the manual say it's for and what issue manual do you have (or is it in a TIB)?

 

[OzzieGeorge]

Forget that... I went back to an older manual and found it!

 

[belevedere]

It's an old bit that still exists and sometimes jumps up to bite you.

 

[19041984]

Tanks guys
I refer to INTERNAL modem and 4011>1> is set to 7
Why in default configuration it works normally?
There's something wrong in my configuration database,but what?

 

[19041984]

Hi guys
I've solved my problem with analog modem on MP Card ( 2000 IPS)
i changed cm>4013>1>1 ( it was set on 0)
The item is "DRS signal sent to terminal" 0 is = low level
Now it response e make handshaking.
Tank's a lot everyone.
Bon