Hi guys,
I am yet another IT guy thrown into the pbx world to "figure it out or else". So as the subject line said we're running the NEC NEAX 2000 IVS and most everyone has the Dterm Series E phones, model DTP-16D-1.
I am so new that it took me a week to find out how to forward all calls. Its getting ugly fast. Todays disaster is that I have to play musical chairs with three cubicles.
Extension A gets moved to phone (station?) B
Extension B gets moved to phone C
Extension C gets moved to phone A
and then
Extension X gets moved to phone Y and vice a versa
I got a whole bunch of PDF's that give me more headaches than answers.
I just need a little bit of help in the CAT programming on swapping or moving extenstions among the stations in our office - did I say that right?
So any one here familar with my situation?
thanks
Harry
I am yet another IT guy thrown into the pbx world to "figure it out or else". So as the subject line said we're running the NEC NEAX 2000 IVS and most everyone has the Dterm Series E phones, model DTP-16D-1.
I am so new that it took me a week to find out how to forward all calls. Its getting ugly fast. Todays disaster is that I have to play musical chairs with three cubicles.
Extension A gets moved to phone (station?) B
Extension B gets moved to phone C
Extension C gets moved to phone A
and then
Extension X gets moved to phone Y and vice a versa
I got a whole bunch of PDF's that give me more headaches than answers.
I just need a little bit of help in the CAT programming on swapping or moving extenstions among the stations in our office - did I say that right?
So any one here familar with my situation?
thanks
Harry