AdieSteele
Technical User
I am new to the CS1K so please bear with me if I don't fully understand everything.
We have just had a brand new system implemented and are having a problem with one particular DN. When you phone this DN the name of the person calling does not appear on the handset, but the DN does. If you look in the CALLERS LIST you see the name after the phone call.
I have deleted that TN and created a new one using a completely different L S C U, which was copied from a working DN. Still this particular DN, when called no name appears. If I put a different DN on it, it works perfectly.
Does anyone have any idea what the problem may be and how to fix it?
Thanks
We have just had a brand new system implemented and are having a problem with one particular DN. When you phone this DN the name of the person calling does not appear on the handset, but the DN does. If you look in the CALLERS LIST you see the name after the phone call.
I have deleted that TN and created a new one using a completely different L S C U, which was copied from a working DN. Still this particular DN, when called no name appears. If I put a different DN on it, it works perfectly.
Does anyone have any idea what the problem may be and how to fix it?
Thanks