name display on tieline

[coniglio]

we have a point-to-point T1 between two offices that shows our ext and name when we call each other. Tech A inadvertently changed this route on my end so that when we call far end they see our seven digit office number (instead of our ext). Tech B says he can correct this but only after hours. However, I'm not sure vendor even clearly explained to tech B what the problem is and I need to know if this really can't be corrected until after hours. I'm trying to figure out how to do it myself but cannot. Is this a complicated procedure? We have each other programmed as TSCs in LD 87. If this can be done fairly easily I'd like to just do it myself. Many thanks in advance.

 

[johnpoole]

remark the route as int and put the prompts back in rcap.. down the tie..

john poole
bellsouth business
columbia,sc

 

[coniglio]

does "down the tie" mean it has to be taken out of service?

 

[Avaya911PLM]

Sounds like they modified the CLID tables. This does not require the change being made after hours or taking the system out of service. You need to understand exactly what changes were made though. Only then can you determine the corrective steps to take, and determine if that is service affecting. Chances are this will not be.

--
Fletch
Visit the Nortel Technical Support Portal at:

http://www.nortelnetworks.com/support

 

[coniglio]

tech is not available but the far end's CLID was NOT modified so I can probably figure out how to redo mine if I can copy their CLID's configuration. Just point me in the right direction and I am sure I can figure it out. Thank you!

 

[wdhb]

go with John's suggestion & print the d-ch in LD22. RCAP should have ND2 set

ADAN DCH 12
CTYP MSDL
DNUM 11
PORT 3
DES Waitakere_Lp_19
USR PRI
DCHL 19
OTBF 16
PARM RS422 DTE
DRAT 64KC
CLOK EXT
NASA YES
IFC SL1
SIDE NET
SEMT 1
CNEG 1
RLS ID 25
RCAP ND2 NCT MSDL
MBGA NO
OVLR NO
OVLS NO
T200 3
T203 10
N200 3
N201 260
K 7

 

[johnpoole]

rcap in right, post the rdb..

john poole
bellsouth business
columbia,sc

 

[agpham]

I'm having the same issue with internal calls showing full 10 digit number to remote switch. RCAP=ND2, any fixes to date?


---

Andy Pham, ACS/FS-IT
Honeywell International, Inc.
andy.pham@honeywell.com