I have a BCM 400 at several sites. At one site, the CallerID is showing name and number and at other sites just number. When I use BCM monitor under line it gives number and then a ? for the name. This gives me the impression that the telco is not sending the name. Is that the case or is there some parameter I need to change. I cannot determine a difference between the one system that is working and the 3 that are not.
Thanks,
Thanks,