MWI on VM Pro on Linux and UMS Exchange for IPO 8.0?

[edsopercng]

I am putting in a new IPO 8.0 w/ VM Pro on the application server, and am attempting to use the UMS Exchange integration feature. I have set up the windows server and the MAPI service/profile straight out of the documentation, double- and triple-checking it, and I can send email all day long. But, for some reason, the MWI never trips on the extensions and the system never shows any messages available. I get these errors in the Exchange application log:

The following UM IP gateways did not respond as expected to a SIP OPTIONS request.
Transport = TCP, Address = xxx.xxx.xxx.xxx, Port = 5060, Response Code = 0, Message = Unable to establish a connection.
(xxx.xxx.xxx.xxx = IP of VM server)

The Unified Messaging server failed to deliver the MWI notification '7/1 (unread/read)' for the UM-enabled mailbox 'username(90fee69a-2ca6-4f98-9cb1-34bb72ae2f93)' associated with UM extension '720'. Until this problem is corrected, the MWI state for this user may be out of sync. Additional information:
There are no more targets available to send an MWI message for user username.
Server VoIP failed with 0 Unable to establish a connection.
(username = test user)

I'm not certain what else to try. Anyone seen a similar issue?

 

[tlpeter]

I never tried and i think this is not supported on the linux version.


BAZINGA!

I'm not insane, my mother had me tested!

 

[kwing112000]

does the user you have outlook running as have full mailbox permissions on all the users mailboxes in exchange? right click a user in exchange and select full access permissions and then grant it to your MAPI user.

Kevin Wing
ACSS Small and Medium Enterprise (SME) Communications
ACS- Implement IP Office
ACA- Implement IP Office
Carousel Industries

 

[Ekster]

1.8 Voicemail Pro Features

Voicemail Pro runs on both Windows and Linux servers. For Voicemail Pro server running on Linux such as with the IP
Office Application Server, the following Voicemail Pro features are not supported:

· VB Scripting
· 3rd Party Database
Integration
· VPNM
· UMS Web Voicemail (However, access via IMAP and one-X Portal for IP Office are available as alternatives.)
· ContactStore

+++ Divide By Cucumber Error. Please Reinstall Universe And Reboot +++

 

[kholladay]

You do have Outlook installed on a PC along with the MAPI service that you downloaded off of the VMP Linux webcontrol login right? And have you given Full Mailbox Permissions to the user that Outlook is using for it's mailbox profile to each UMS user using the Exchange Management Console?

Kyle Holladay / IPOfficeHelp.com
ACSS/ACIS/APSS Avaya SME Communications
APDS Avaya Data
MCP/MCTS Exchange 2007/2010
Adtran ATSA, Aruba ACMA

"Thinking is the hardest work there is, which is the probable reason why so few engage in it." - Henry Ford