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theNAR

Technical User
Jun 1, 2012
30
CA
GOod Day;

Heres and interesting one for you guys, hopefully someone can give me direction on WTF is going on.

-DN 1234 has a Flashing Message waiting lamp with no messages.
-I have removed VM and remove dthe profile from the TN and still on the Analog phone has the Message waiting lamp flashing.
-I have replaced phone with no joy. I ahve moved a different no effected DN to the TN and still ahve Message waiting lamp
-I have moved the phone profile onto different loop and cards and still coming to the same issue. three five cards over three loops I ahve tried.

I'm left thinking that all the TN's I ahve tried were bad and not identified. I hope this is not the reason because I'm close ot running out of Analog TN's


 
It sounds like you may have another voice mail box sending the light to that DN. I would check the voice mail system (if possible) to see if this is correct.

JB
 
I wouild check there but when I don't have a profile assigned to the TN I still havce the message waiting light how can that be. I will check CP andways.
 
nothing in CP and nothing on any logs.
 
issue solved. Turns out it was a reverse polarity on the line that was causeing the issue. Client never informed us of ann issue and this line was installed over two years ago.
 
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